Nearby Overhead Door Repair in Ashburn

Ashburn, VA (20146)

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Reviews of Overhead Door Repair Projects Near You

Hicklin Door Services
5.0
Scheduled for 1:00 pm but received a call from installer asking to come early. On site by 11:00 and done by 1:30. Removed old door and hardware, clean install and looks great. Very professional and courteous. Cleaned up old door and track and hauled it away.
- Mark E....
Family Prestige Garage Doors
1.0
made an appointment with service provider. He was not only a no show he has yet to call and explain why he was a no show. Left voice mail service provider was non responsive to messages
- Emmanuel N....
Overhead Door Co of Washington DC
5.0
We had an estimator come out within 24 hours and he met with us at a time that was convenient for us which is pretty important. He actually recommended options that were more cost-effective. They had a door in stock that was what we wanted and they had it installed within two days and everything went really well. The guys that installed it explained everything about maintenance and care and the door itself has a lifetime warranty. The chemicals and everything else and the workmanship has a 1-year warranty which is a little better than what I found from some of the other companies. They were pretty much reasonable with regards to payment. I paid upfront and then when the job was complete and I was satisfied with the operation of the door and everything, then I paid them the remaining amount. They were definitely the best in price and their approach, how they dealt with me and their workmanship. If you've got a problem with a door, call these guys. Their price was very competitive. They came out within 24 hours and they had their work team out within 48 hours after that. The guy that I set the appointment with to do the estimate said he would be there at 4:30 and he was there at 4:30 and the people who came out to do the work said they would be there between 8 and 9 o'clock and they were there at 8:05. They were all very professional. They showed tremendous respect for the house. They answered any questions that I had while they were installing and they covered everything. They even hauled away the old door that I had already taken off and put on the side and there wasn't any charge for that.
- Jeffrey B....
Family Prestige Garage Doors
5.0
I spoke with them on Wednesday, and had an appointment for Saturday morning. The job was done quickly and accurately. I would recommend Family Prestige to anyone. Thanks!
- Brian R....
Overhead Door Co of Washington DC
5.0
Outstanding! High quality installation work and equipment, punctual, and fair price. Doesn't get any better than Overhead Door Company of Washington DC.
- Gregory B....
Family Prestige Garage Doors
5.0
Everything first-rate. Got instantaneous appointment, promptly kept. Knowledgeable adviser, great price, good installation.
- Oliver D....
Affordable Door
5.0
This was an Angie's Coupon Deal for unit and installation. The professional and knowledgeable installer came at the appointment time, installed the overhead opener and keypad for outside house, touchpad for inside garage and two remotes which he synchronized to both doors. The overhead unit is a belt driven unit and is super quiet. We are very pleased with the unit, the professional service and knowledge of the installer and highly recommend and endorse the services provided by Affordable Door LLC.
- Susan K....
Overhead Door Co of Washington DC
1.0
The Overhead Door tech arrived on time. He took a quick look at my garage opener and announced that it was "too old" and refused to do any work on it. I take this to be a sneaky sales tactic to sell me something expensive that I did not need. Overhead Door was of no help. Just wasted my time. So I bought some quality nylon rollers online for 2/3 less that what Overhead Door quoted me and watched some do-it-yourself videos on Youtube. Replacing the rollers was not difficult. The door works better now, but still sticks occasionally. For now I'll put up with it. I will not put up with companies like Overhead Door. I'm a bit disappointed with Angie's List for not warning me about this company.
- Thomas P....
A-1 Garage Door
5.0
The serviceman, Charles, was very courteous and prompt in responding to the house and replacing the spring. It was the best experience I have had when dealing with someone listed with Angie's. I would certainly recommend their business to anyone looking to get great service and being on time. Charles had also checked the other garage door and improved its performance as well. Very pleased
- Richard T....
Overhead Door Co of Washington DC
5.0
Overall, I was very pleased with our experience. The company could not give an estimate over the phone, but as soon as the technician arrived, he saw what the problem was and was able to give me a price. He set to work and was finished within an hour. My one complaint was that Overhead Door gave me an appointment window of 10 am - 3 pm, and the technician didn't arrive until nearly 4 pm. It wasn't until I called to inquire that I was told he was running late.
- Sarah L....
Mr Doors Inc
5.0
One of the 2 springs that balance our overhead multi-panel double-door garage door suddenly broke and causing a great burden on the garage door opener which was unable to lift the door. I called Mr. Doors and received an immediate response. The work was scheduled for the same day and the owner and his assistant replace the 2 springs within an hour. They also replaced all the rollers with superior ball-bearing rollers to reduce friction and noise. The safety sensors were also replaced at no extra cost. Our 17-year old Genie screw-drive garage door opener is still working fine with the new garage door spring and rollers. We would definitely use Mr. Doors again when the current garage door opener dies.
- Henry D....
Lowe's Co Inc - Waldorf
5.0
They also set up the push button opener. They did a really good job. He had a little extra work to do than anticipated but did not charge extra. I'm very pleased with the finished product.
- Joe R....
JW Home Improvement
5.0
They came the day after I called them. They were there when they said they would be. They initially recommended replacing both springs, since when ones goes the other usually is likely to follow soon thereafter. However, upon inspecting the second spring, they determined that it did not need to be replaced. They finished in about half an hour, including inspecting lubricating all operating parts. I couldn't have been more please.
- . .....
Overhead Door Co of Washington DC
5.0
Great installation job done by Tyler, a highly professional installer. Quality of materials are excellent. This is the second time we used Overhead Doors and would use them again.
- Nancy O....
POTOMAC GARAGE SOLUTIONS
2.0
Sent a request to Potomac Garage Solutions as other neighbors had used them previously. Jeff followed up with a phone call indicating they could provide overhead storage for 2 or 3 units that are electrical operated. He indicated he knew the houses and the units would fit with no issues. The cost of two units would be in total 1500.00. He asked for my CC # for half of the cost and the balance would be handled upon installation and adjusted if additional units could be installed. A date was set and they arrived when scheduled. I was not really informed of what the actual units that were being installed were. It turned out to be like the ones my neighbors had installed. The guys delivered two unit and started taking them out of the box. I inquired about the third unit and the guys were not aware of there being a third unit. They said they had only brought two units. When they were putting together the second unit, it was discovered that parts were missing from the box they brought. I did see them bring in the new box and unpack it so it was not a previously opened box. They indicated they would have to come back once they had the missing parts. The guy said they would be back the next day. So they installed the first unit and part of the second one. The next day I waited and finally sent a text to Jeff asking where they were as the time and come and gone and still no installers. I also was waiting here just for this purpose and put my other errands on hold. He indicated they would not be there the next day and they had to order the parts. This should have been my que that something was not right. I thought a company that sells and installs garage storage units would have an inventory of the units they could just pull another one off the shelf and install it right away. When I informed him the guy told me he would be here the next day, he indicated that he should not have told me that. He said they would call me when the unit was received by them. It was another two weeks before I received a text indicating the parts had arrived and when would I be available to have them install it. I also inquired about a smaller unit as the larger unit was not able to be installed due to its size. He said for the smaller unit it would be 350.00. I said 325.00 and he said the price was 350.00. I said ok, but was not happy and to go ahead with that. The day came and the guys showed up to finish the second unit and install the third unit. But they had to make adjustments on the third smaller unit for the cable. The one guy left and went to Home Depot to get some parts/tools to shorten the cable as it was set for the larger units. Again, a que that this was not the way it should be. He was gone for over 1 1/2 hours and the other two guys waited in my garage for him to return and they had nothing to do. When he finally came back, I asked about another unit and texted Jeff regarding it and he indicated the price for a fourth unit would be 500.00. I said what about the 350.00. He indicated that was only for that third unit and not for a fourth unit. They finally got the units installed and my account was charged for the three units of 1500.00. plus 350.00. I inquired about getting the manuals for the unis and the invoice for the job performed. Jeff never has produced either of those after my texting him twice. I did find out the units if I were to purchase them from Home Depot would have cost me in total without the installation of 689.00. So either I could install it myself or get someone, but really don't think it would have cost me 1161.00 which is the difference just for the installation. Lesson learned by me. I also had in issue with the hooks that attach the cables to the platforms came open as I was raising the unit to the ceiling, it snapped and the platform almost fell. I am glad I was there as it was happening and was able to keep things from falling and the unit was not high off the floor. I had to go to my local hardware store and purchase additional hooks and I double hooked all of the cables on all three platforms so as to not worry if the platforms would fall onto the cars or the garage door if it were opened. That cost me about 60.00 for steel hooks. I text Jeff about my having to do this and no response from Jeff. These hooks were what came with unit I will say that. The platforms indicate they can hold up to 200lbs for the larger 6' x 3' units and 100lbs. for the 2' x 3' unit. I did not have that much weight so the hooks should not have snapped open. I do like the units and the fact that I can raise and lower them without getting upon the ladder, but if I had read the reviews of others before, I would never had used Potomac Garage Solutions. I am afraid that if I need service in the future, they would not be able to provide the service nor am I able to register the units for warranty as I do not have an invoice to provide for verification. Again lesson learned. Read reviews of companies before have a job done. I was asked by my neighbors who were interested in having their garage done, but I said to go with someone else.
- Perry T....
Overhead Door Co of Washington DC
5.0
Overhead Door installed a garage door for me at the end of my driveway, leading out to the alley. When I called, the salesman came out on time, gave me an estimate that matched the actual charges, and ordered the door promptly. He told me when it would be instqlled, and then installed it on time. This made my backyard much safer, as people had been entering my backyard at night. The old garage door had been removed, but the structure remained, making it hard to drive in and out. The salesman recommended a local constuction guy who tore down the old structure and built the necessary new structure. Overhead Door worked closely with the contractor to make sure the new stucture was right, and when there was a question, Overhead Door made sure it was resolved with no additional charge to me. The Angie's List coupon saved me $150, which was another good thing. Overall, I was very satisfied with the experience.
- Jennifer P....
Overhead Door Co of Washington DC
5.0
I thought they were good and they gave a good quote. They were able to provide a structure for the door, not just the door itself, which was pretty hard to find.
- Katherine M....
Door Doctor Inc
5.0
Simply Amazing, I have been through most of the overhead garage door companies in the area over the past 20 years. Door Doctor was by far the finest, most professional experience I have ever had. Don't even think of going anywhere else.
- Lloyd G....
Overhead Door Co of Washington DC
5.0
They arrived when they said they would, installed my garage door as I requested and I thought the price was good.
- Paula B....
Overhead Door Co of Washington DC
5.0
Al came out to go over the current door structure and assess the job. He was extremely knowledgeable and personable. The only thing that gave me reservation, was the fact that he would have not mentioned that there was a coupon on an obscure website if I didn't probe. Brandon came out to install the door. He was knowledgeable, professional, and went right to work. No BS or dilly dallying. He was finished well within the time he estimated. He gave me a great overview of the door and adjusted the sensors so they now work. I would certainly use them again. They are a professional organization. The door is a bit scuffed up and it was probably stored that way in the warehouse. They are sending a manager out to look at it this week. It's a minor thing, but when you spend $2000 on a new door, you want it to look new at least for a little while. Overall great experience and I will continue to use them for service going forward.
- Derek M....

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