Local Garage Door Spring Repair & Replacement Near Ashburn

Ashburn, VA (20146)

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Reviews of Garage Door Spring Replacement Services

JW Home Improvement
5.0
Prompt and courteous. Worked quickly. The tech noticed that one of the tortion springs has broken. I hadn't noticed that before. He replaced both springs and everything works like a champ now.
- Miriam M....
Door Doctor Inc
5.0
The technician was on time, courteous, very informative...explained the spring situation and how that effected my previous opener very clearly and well, demoed opening the door with old spring by hand and then after the new spring was on how much better it was, was very evident and effective demonstration.
- Matthew G....
Precision Door Service
5.0
spring broken. garage door stuck. Technician came, identified it is not the spring they carry. helped to make the door operating temporarily. but suggested to covert to torsion spring. Only charged me the service call. very honest, professional and helpful.
- Yirong C....
Pop's Garage Doors
3.0
Just like so many of the reviewers, my garage door stopped opening on me unexpectedly. I started calling asking neighbors for recommendations as well as searching online. I filled out the short survey for Pop's Garage Door Service and immediately Willie started texting me. So instead of waiting to call around to get a few people to come out and give me estimates, I made an appointment for the day. When the technician diagnosed that it was a broken spring, just as my neighbors had, I said ok. When he quoted the price ($870), I almost fell down down. This quote was more than double what all 3 of my neighbors paid for the same repair. Of course the technician said he was 'replacing' my old spring system with a newer/improved system instead of repairing it. I asked for a breakout of what the $870 covered. Other than the price for the system, I never got a full breakdown of the cost for the labor, warranty and other individual parts. It bothered me so I asked who I could call to get a better understanding of what I was being charged so much for. He (Matt/Max) got Willie on his phone. I thought that was kinda weird since he wanted to speak with him first instead of just giving me the number to call myself. Guess they needed to discuss the price/get on the same page. Willie told me the average cost of the repair $400-$1000, so their price was in the medium range. I also mentioned the prices I saw in the reviews. He then said, ok I will knock off $120 (so $750). The breakdown on the invoice was $470 for the system/$280 for labor. The entire repair took less than an hour (verified by my cameras). As others have stated, I believe I have the most expensive garage door repair in my neighborhood. I KNOW I was overcharged, but I bit that bullet. I also know, after making calls, I would have paid about $250-300 less what I did pay. If not for wanting to put my car in the garage, without manually working the door, I would have waiting for additional estimates. At the agency that I work for, candor/honesty and integrity are vital attributes. I would suggest to anyone that requires this type of repair to get at least 3 estimates, especially if the price seems high, before proceeding with Pop's. I also want to mention, I made the appointment time (12:30-2) based on having to go into work and when I knew I could get away. The technician called me before 10am asking if he could be there in about 45 minutes. I told him I was at work and could not be there before the scheduled appointment window. He then said "there's not way I can be there between 11-11:30. I again said NO, I'm at work and I have a meeting, that's why I scheduled for the time that I had.
- Angie A....
Door Doctor Inc
5.0
Arrived well within prescribed window. Replaced broken springs promptly. Was most informative when asked questions about spring characteristics, anticipated cycle life of existing and new springs, and the prognosis/options for the existing (functional but aging) motor.
- William S....
Midland Garage Doors
5.0
I choose the exterior spring conversion and the cost was not much more than the original spring. They came and installed the new conversion exterior spring in less than an hour! The workmanship was excellent! I highly recommend them! Great pricing too!
- David C....
Academy Door & Control Corp
5.0
Replaced spring with proper springs, went from single marginal tolerance builder spring to double recommended size. After hours call, prompt return call, and service. Additional charges for after hours call are a bit high, but not unexpected.
- John L....
DND Garage Doors
5.0
The spring on my garage door broke, so I found DND Garage Doors on Yelp. Though it was not urgent, the repairman came to my house in about an hour and replaced the spring in 30 minutes or a little less. The price, responsiveness, and quality of spring was great. What a nice business!
- Jessica G....
Door Doctor Inc
5.0
Very well. I called on a Saturday morning and the company sent out a technician who was on another job in my city within a couple of hours. During that call, we were quoted $185 for the service call and were told that would cover the service call, subsequent installation, and the replacement spring. The technician arrived and put a bracket on the spring as a temporary fix until a replacement spring could be obtained and installed. We were happy with the prompt service as we could not open the garage door without the aid of the spring and both cars were trapped inside. The replacement spring was installed that same Wednesday and the original quote was charged.
- Jennifer H....
ALL DOOR INSTALLATION INC
5.0
I solicited Angel for a Job at my parents house. He did a great job: 1) Very fast response 2) Great Availability 3) My parents felt that he did great work 4) He was very honest about his pricing and was willing to stick to his estimate despite required extra work. Very comfortable giving him a reccomendation.
- Michael S....
Door Doctor Inc
5.0
Excellent service! Door Doctor showed up on time on the same day I needed the garage door spring repaired. The repairman knew exactly what to do and had the spring needed on the company truck. He checked and applied lubricant where needed. The work was completed for a fair price.
- Robert H....
East Coast Doors
5.0
Late in the afternoon, the spring broke on my garage door, preventing it from being opened. I have used East Coast in the past and called them again. They said they would be out the next morning between 8:00 and 12:00, and actually arrived at 8:30. They replaced the broken spring with a higher quality dual spring system, which will allow the door to open if only one spring breaks. They tightened the springs, readjusted the electric garage door opener, and checked safety features. In addition, they resolved a long-standing electrical problem with the garage door opener. Prompt, quality service at a reasonable price!!
- Perry A....
Advanced Garage Doors LLC
5.0
I called the Advanced Garage Doors on Monday and requested to have the service done on Tuesday. They agreed to come at my requested time. The technician arrived withing the time window, promptly changed the springs, lubricated the parts, and gave me some tips on how to maintain the door. They also gave me warranty on the parts and labor and assured me that if there were any issues, they will come back to fix it. I was very happy with their service.
- Mahmud G....
Pop's Garage Doors
4.0
Garage door is working smooth now. Rollers were replaced as part of 89$ coupon. Springs were replaced , the existing spring was meant for heavy doors which was causing load on motor and hence the noise. Additional charge 225 $ for installing new pair of springs.
- Aj N....
A-1 Garage Door
5.0
Called at 5pm and was able to have someone come by that night. Replaced springs and lubricated the hinges very quick and charged $300. Great service tech. Would absolutely recommend.
- Michael I....
Family Prestige Garage Doors
5.0
Our garage door spring broke, which left us unable to even manually lift the door to get out. I called Family Prestige and explained the problem, which was exacerbated by the fact that I couldn't get my car out of the garage and I needed it for an appointment the next day. They sent technicians out that night. It cost slightly more because of the after-hours status, but even that fee was acceptably nominal. The technicians who arrived were incredibly courteous and professional. One diagnosed the issue as soon as he inspected the door, and he and his partner installed the new springs in less than an hour. All in all, it was an exceptional experience. I will be using Family Prestige for any future garage door needs.
- Rachel G....
Garage door installation and repair llc
5.0
They were very efficient, knowledgeable and wonderful people. They were upfront and honest and did exemplary work. I highly recommend them.
- Angie B....
Academy Door & Control Corp
5.0
Our garage door spring broke this morning. I called Academy and they had someone out here in less than two hours. The spring was replaced and the system is working great.
- Francis G....
Door Doctor Inc
1.0
If you would like to babysit a job, this is the crew for you! Their tech showed up on Tuesday and after 10 seconds he and informed me he didn't have the parts to do the job and he would return tomorrow. Now, tomorrow is over, I attempted to track down the tech, and waited on hold, and waited for a call back. The tech, I guess, didn't inform his employer that he had scheduled return service for the next day. Door Doctor can't find their employee and claimed they dont even have the stuff to fix it, but they'd like to maybe reschedule it for tomorrow since neither of us could get in touch with their employee. Yeah, no thanks... Save your time, money, and frustration, and go with a competitor. Also, quoted a price of $450.00 for a repair that, based on other recent reviews, was $200.00 more than others paid in the last few months. Seems like this company's best days might be behind them.
- Daniel H....
Academy Door & Control Corp
5.0
Very well. Happy with the work completed and the quality of work completed. Fears of a spring breaking were eased with the replacement of a spring and checking the tension of the other. No more squeaks from both garage doors, which is a great thing.
- Mike T....

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