Top Fireplace Contractors & Installers Near Buffalo

Buffalo, NY (14201)

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Reviews of Local Fireplace Specialists

BLACK HAT CHIMNEY & FIREPLACE
5.0
This was the second time the company serviced our gas fireplace and they do an excellent job. We would definitely hire them again. They are very thorough and do an excellent job of preparing the fireplace for the season.
- Brian P....
BLACK HAT CHIMNEY & FIREPLACE
5.0
,we had a few other companies come out to see if we could get gas fireplaces inserted into our existing 2 fireplaces. one stated the downstairs fireplace wasnt possible, a second company came out and stated the downstairs one couldnt be vented, then black hat came and said no problem, they put in two beautiful remote control vented gas fireplaces, they worked very hard. the workers were friendly and they all did a great job
- Kathleen J....
BLACK HAT CHIMNEY & FIREPLACE
5.0
Black Hat Chimney & Fireplace were very good. We didn't have that big of a wall to put the fireplace on, but it turned out the model we liked was big for our space. Most people told us it wouldn't fit, but Black Hat worked it out nicely. They're good at kind of designing where it goes and everything. That's above and beyond just selling a fireplace and putting it in.
- Linda M....
Countryside Stove & Chimney
5.0
Showed up on time completed job reviewed operation off insert and cleaned up upon the completion of the job
- Bill M....
BLACK HAT CHIMNEY & FIREPLACE
5.0
The service is absolutely wonderful and they are really good. They are dependable, when they say they are coming, they are on time. They are qualified people. Their price was comparable to others. Before we bought our fireplace from them, we called some other places and they were very reasonable. They were clean and picked up. I can't say a bad thing about them.
- James G....
NiagaraBrick.com
5.0
Ron was very professional, prompt and meticulous. Love our new fireplace. Would definitely recommend him. Can’t wait till spring when he does a fire pit for us.
- Shennan O....
BLACK HAT CHIMNEY & FIREPLACE
5.0
They were very professional and courteous. When I'm ready to proceed with a gas fireplace, I plan to contact them again.
- Elisia R....
BLACK HAT CHIMNEY & FIREPLACE
5.0
Installers were very neat, installed insert in living room in about 90 min. Had to build complete chase in basement and install the fireplace. Installers even asked if we were going to hang a TV over it. When we told them yes, They framed above the fireplace to accomodate the mount. When they were getting ready to leave they noticed a wasp nest in our second story yard lights and used their extension ladder and removed it for us!
- Marc C....
All-Ways Warm Stove & Chimney
5.0
After initial contact at the store, Noah came to our home to measure and determine if the unit we selected would be suitable for our space. Once confirmed, he sent us an estimate the following day and we set an appointment for the removal of the old unit and installation of the new unit. It was determined that the new unit would need to be customized because of the location of the and quot;holeand quot; it would have to fit into. Our selection was an ultra modern stainless steel fronted fireplace with multiple gas flames and blue glass beads (instead of fake logs). Noah arranged to have a custom stainless steel strip fabricated to match the unit for a perfect seamless fit. We also ordered a simple on/off remote control. Ray, the installer, and his helper arrived right on time and were very professional. They really knew what they were doing and they got right to work. It took most of the day because they had to install it from outside the house (more customization), but, they stuck with it until the job was complete. They returned 2 weeks later, as promised, to install the specially fabricated stainless steel strip. We knew it would be done this way in advance, since the exact measurement for the strip could not be attained until the unit was installed. After living with the new fireplace for a couple weeks, we decided we should have ordered the multi-function remote so we could control the flame height and width, and to turn on/off the integrated LED lighting. I gave Noah a call to see if we could order the other remote. and quot;No problemand quot;, he said, and the installers brought the new control along with the fabricated strip. Little did I know of the extra work his men would have to do because of that. They literally had to take the unit apart to install a different and quot;receiverand quot; for the new remote, then put it all back together again. This they did very cheerfully and quickly. I found them to be very personable, knowledgeable, and efficient. Everyone who saw our new fireplace during the holidays was impressed and wanted to know how it was done, by whom, what it cost and were we satisfied. We gave them the highest recommendation. They were wonderful to work with and Noah kept in touch with us throughout the entire process. He even came out to and quot;inspectand quot; after the work was done and to find out if we were happy with the company and their performance. We would recommend them without hesitation!
- Patricia K....
American Eagle Fireplace & Playsets
5.0
This was our second time purchasing a gas fireplace insert from American Eagle Fireplace. This time we had one installed in our kitchen fireplace. The experience was just as good as our first purchase for our family room several years ago. They are very good at helping you select a model you will be completely satisfied with. Great care is taken to properly assess, measure, and select a model that will complement decor. Also, the two installers were very professional and friendly. I highly recommend them to anyone interested in purchasing a gas insert!
- Lynn R....
Countryside Stove & Chimney
4.0
The price was fair. We ended up installing it ourselves. I thought it was expensive for them to put it in.
- Michael L....
Countryside Stove & Chimney
5.0
iCorey and Jason were punctual and professional. They arrived within the stated time and were respectful of our property. They explained what they were doing and answered all of our questions. When the work was completed they explained the operation of the gas insert fireplace and cleaned up, which was minimal. From the salesman, Dave ,to Corey and Jason it was a pleasant experience.
- Gerald B....
AAA TIMBERLINE INC
5.0
The installers and office people were friendly and cooperative. The work was performed to our satisfaction. The only glitch was a remote for the fireplace which did not work. A new one was ordered and installed promptly. I would definitely use this service again.
- Karin J....
BLACK HAT CHIMNEY & FIREPLACE
5.0
Black Hat installed a gas fireplace insert into our existing wood burning fireplace. The installers were very professional, courteous, prompt and did a great job. They cleaned up after themselves and went above and beyond the job by removing the old pipes from our former heatilator vents which was not part of the quoted job. I would highly recommend Black Hat for any fireplace work that you need to have done and I'm sure the other stuff that they do would be handled in the same way. We are enjoying our new gas insert very much.....so much easier than buying, stacking and hauling in all those dirty, buggy sometimes wet logs. Thank You to Black Hat for a great experience.
- Dale P....
BLACK HAT CHIMNEY & FIREPLACE
5.0
They were amazing. Prompt and professional. They even customized the top of the fireplace mantel in our second room because I had wall units already there and the mantel top was larger than the space allowed. My husband and I could not be more pleased with their commitment to customer satisfaction. They were worth the cost....they didn't leave us in a lurch because the manufactured size of the mantel exceeded the space we had.
- Francine J....
Empire Chimney & Fireplace
1.0
Terrible. Neither chimney was cleaned. One because it didn't need cleaning and the other because there were bees in it. We paid for both chimneys to be cleaned. Contractor took the payment and said 'get rid of the bees and I'll come back and clean it". Contractor refused to clean it as he was allergic to bees. We had a contractor from another company clean the bee chimney with no issues. Empire chimney will not refund the payment we made for work that was not done. Spoke with Bob on the phone and he was downright nasty. Call Phil at 716-574-3402 and I can tell you exactly how bad this transaction was. He also told my wife about bats, chipmunks, squirrels, ants and other invaders that are attacking house. None of this was true but it was upsetting to her. Nothing that we contracted them to do was done but we were charged a hefty amount. Be warned. They will find things that scare you but are non-existent. You'd be foolish to hire this company.
- Phil S....
Zenner & Ritter Home Services
4.0
Technician was very professional and candid, but would not repair leak without installing an in-line valve due to liability issues. Quote for installing a valve ($600) was too high for me, so with technician's feedback/advice I decided to cap the line later myself at the T-junction in the basement (rather than installing a valve) since we don't actually use the fireplace gas line. I was disappointed that technician didn't do such a simple thing as capping the line himself for the service call fee, and maybe he would have capped it if he had the right sized cap on hand, but wasn't worth paying him to go get just a cap and return to install it at $80+/hr. Still, he was at our place for nearly an hour investigating the issue and discussing options, so at least we had his full attention and honest, informed opinion.
- S M....
BLACK HAT CHIMNEY & FIREPLACE
5.0
I previously used Black Hat when I moved into my new home several months ago. Nick fixed the old remote which was not working and cleaned the fireplace glass. He went over every detail about working this remote since we were unfamiliar with the fireplace. I had called Black Hat back in March because the old remote was not working. Unfortunately the box{ which reads the remote} had a lot of corrosion. I asked Nick to replace the unit, thus giving me a new box and remote. Again, he explained in detail how the remote works, how to avoid corrosion and programmed the remote so that the fireplace turns off when it reaches a certain temp. I highly recommend Black Hat.
- Melanie C....
Empire Chimney & Fireplace
5.0
Bob from Empire came out with his big truck and inspected our fireplace. It's been 2 years since we've moved in here and since our home inspection. Bob said he'd be happy to write something up formally but that our fireplace and chimney were in good shape (not great but good). Said we could go another year or twp before needing a flue clean or sweep and that the box looked in good enough condition. He was honest about how expensive running gas to it would be and said that the top of the chimney (outside) was rusted and should probably be replaced soon. We haven't been using our fireplace for 2 years, when in reality it was fine. I should have called them sooner. Very happy and liked Bob. Very honest and left without taking a single dollar from us. I will call them to replace the top in the spring (around $500). This Christmas will be nice. Money in my pocket and lite fireplace with stockings. You can't be happier than having an honest contractor!
- Robert C....
BLACK HAT CHIMNEY & FIREPLACE
5.0
It went great. Very professional and very satisfied. The installers were very informative and did a great job cleaning up. Would highly recommend Black Hat Chimney to all my friends, family, and neighbors.
- James G....

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