"The most recent visit was for the annual check-up and service of a crawlspace lining, dehumidification and sump-pump system installed 8 years ago. The system has done a marvelous job of keeping the crawlspace dry and the annual service by well-trained technicians has been excellent."

"The installation of the new windows went ok. Only complaint I had is that the color selection was limited, and the white I had to select did not match the off-white of the window trim."

"Computer did the "gotta send info to Microsoft" but when tried to reboot it ran through automatic repair without success. I did all the alternative without any success. He came and picked up the hard drive on Tuesday and returned it on Saturday. Fortunately he was able to "restore" without any data loss. Very happy with outcome."

"Technician came within the allotted window time. Told me what was wrong and fixed it. Went quickly and smoothly."

"Great prompt service and job well done.
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"Window World of Beckley installed windows in my home in 2011. I was so pleased with the installation and the efficiency of the windows that I hired them again in April 2014 to install more windows in the same home. I hope to have Window World complete the windows in my entire home by Spring 2015. My home looks and feels amazing."

"AHS needs to step up to the plate when their representative companies fall short. 
Our refrigerator broke in June and they sent a repair company who "fixed" the problem telling us to wait a few hours and then the fridge should be cold.  Several hours later the fridge was still at room temperature.  Upon contacting the repair company, they said they could not fix it then and would have AHS send out someone else.
Several days later, a second repair company came.  They said the first company had messed up the repair and determined that parts were required.  Ordering the parts would take two weeks, so they scheduled a return in three weeks.
At the return date, we received a call that the repair truck had broke down and they would need to re-schedule (not send an alternate or have someone come the next day, but re-schedule).  The new date was the day we were to leave for vacation.  We told the dispatcher that it would need to be a morning appointment.  When they called the day before to give the window, it was an afternoon appointment.  We told them that they had promised morning and they said okay and they would change it.  As we were leaving for vacation at 2:00 PM, we got a call that the technician was on his way.  We told them that they had promised morning and we had to leave and they were not even apologetic.
The repair company then said the best they could do was three weeks later.  When they came and put in the parts, it still did not work and they said that we would need a new fridge.
AHS, under the agreement, offered two models for us to choose and we selected the one we wanted.  We requested stainless steel as that was what we had.  They informed me that I could only chose black or white and the upcharge to stainless was my problem.  When I asked for some consideration in light of what I had been through, the person only could say "policy this" and "procedure that".
SO AFTER ALL THIS - I HAD TO PAY $97.70 FOR STAINLESS STEEL.  THEY COULD NOT EVEN TAKE THAT ON THEMSELVES AFTER ALL THE ISSUES I HAD WITH THEIR REPRESENTATIVE SERVICE COMPANIES.


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All types of home improvements, Veterans approved contractor, call for an estimate

Specializing in fence installation and repair, land clearing, ditch building and cleaning, drain pipe installation, also dig ditches for electric service, driveway grading and repair, and water line hydrant repair, as well as mulching, hedge clipping, and gutter repair. Prices vary depending on the job

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