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The two men arrived on time and came in to review the work I wanted done.  They immediately got to work.  Once downstairs, they finished about 1/2 of my living room when one of the hoses sprung a leak.  They tried to repair it onsite, but needed to go back to their shop to replace a fitting and hose.  They apologized for the inconvenience (hey, these things happen) and they told me that it was a quick fix and they would come back later (from Cabell County) to Charleston and finish the job.  The leader of the crew called me a short time later and told me he had corrected the problem and was on his way back.  When he arrived, he immediately went to work and went over some of the carpet he previously cleaned, just to ensure he got all the carpet.  I had moved most of my furniture out of the way before they arrived and this nice young man offered to help me place all my furniture back.  He asked me to look over the work and see if I noticed any areas he had missed (none) or that I wanted to have another application applied.

I am very pleased with the quality of work.  My carpets look better than I expected.  I am mostly impressed with the outstanding customer service.  Good service is difficult to find these days, but this young man is very impressive!  He represents his company very well.  I hope his employer is proud of him!

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"The design was totally useless to me. I was extremely disappointed.
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"They built my deck kept my property clean and were very respectful"

"Three days after presenting me a quote they started work. In my experience that’s unheard of. A 1 Renovation replaced the screen on a screened in porch and they did an excellent job. They arrived at 8:30am and finished by 2:30pm even though winds were fierce and it was cold. If I could I’d give them 6 stars. They’re that good!"

"He is very professional, consistent, and easy to get a hold of."

"They are very reliable, on-time and exceed expectations every time."

"They were on time! They gave me a date when they will be done and they are on time every day and finished it a day earlier!"

"I would for sure use them again! Friendly and professional. Work quality turned out amazing. Very happy with entire process."

"They did an excellent job for a reasonable price."

At Nathan's Flooring we take pride in each job that we do for our customers. Quality of work is one of our most important aspects and customer service is always at the top or our priority list. We know how important it is to satisfy the customers needs.