Get matched with top furniture reupholstery pros in Kenova, WV

"Erik was hired to install IKEA cabinets in our home for a full kitchen renovation. I felt confident in assembling the cabinets and finishing them (doors, hardware, drawers, toe kicks, etc) but we wanted a professional to make sure the cabinets were hung level, plumb, and square. From our first conversation it was obvious that Erik is an expert in all things IKEA. He provided some guidance and changes to our design to make some subtle improvements that would not have been obvious to us. He also immediately identified a critical flaw in our design that would have greatly impacted the final outcome but luckily we had enough time to get the proper replaced item. Communication with Erik was decent but be prepared for patience with emails and texts. Phone calls seemed to be most effective. Also be prepared to be patient for his schedule. Despite our efforts to plan ahead and get on “his radar” back in July, it still took several rounds of calls and discussions to finally get a week nailed down and the arrival day wasn’t determined until the week-of. You will need to be flexible. The installation was very fast - he had all of the work completed in one day. He is also very precise and detailed. He took time to show me how cabinets were anchored to the wall, that cabinets were level and prepped for the countertop template. He also cleaned up nicely, was courteous in our home and has a professional demeanor. The installation wasn’t without issue though. He accidentally stepped on a weak piece of our corner cabinet and broke it. His solution was to “sister” a piece below it. I was told it wouldn’t affect the countertops as this had no load bearing properties and it won’t be visible once countertops are installed. I believe that he is correct, and accidents happen, but it was disappointing as mishaps was something I wanted to avoid and large reason why we elected to hire someone rather than do the installation ourselves. No adjustment was made to the agreed upon price to account for the broken cabinet which I felt would have been the appropriate thing to do even it was a minor reduction. Overall, I would hire Erik again and be better prepared to be patient and clearly a communicate my expectations. He is precise, detailed, and very knowledgeable on IKEA systems. His involvement resulted in a nice overall outcome."

"One of the worst experiences with a company I’ve ever had. Next to no communication with management when it wasn’t about collecting money for the job. Of which they claimed I owed $600 more than what I made a 50% down payment on initially due to measurement errors they never provided me proof for, then conveniently “forgave” as I paid the second half once the job was “completed”. Only a few weeks later we have pieces coming off in our kitchen and bathroom (pictured below) and this is after multiple visits they scheduled as “repairs”. In actuality we were left with unfinished flooring downstairs and unfinished carpet upstairs not even allowing us to use our upstairs bathroom through Christmas while we had family visiting. To be clear, I think this is primarily a management issue and they don’t deserve business if they’re going to charge thousands and thousands of dollars to facilitate flooring being put in slow, sloppy, while simultaneously attempting to seemingly collect extra money only to let it go once they realize the job was done horribly. Instead of calling them back to have a 3rd “repair” for a job done less than a month ago, I’d rather let anyone know who reads this that your money is almost certainly going to be better spent somewhere else."