Get matched with top concrete repair specialists in Hooverson Heights, WV

"Signed a contract back on April 2, 2025. They were supposed to be out on Wednesday, May 21. They called me two hours before they were supposed to be here to cancel because of the chance of rain. We had zero rain here from 7:45 AM all the way to 3:30 PM. I wasted a vacation day as well. Contacted my salesman. He tells me he will get back to me. Here we are two days later and still no idea when the appointment is supposed to happen. Communication is poor at best. Amazing that a company that's been in business this long plays games like this."

"If you are looking for someone to do foundation work on your home or business, Engineered Foundation Solutions are the people to call! After contacting them through their website, I was contacted the next day to set an appointment for an estimate. They worked with my schedule and I met with Brian within 5 days. I explained to Brian my problem and they developed a plan to solve it . I had an proposal in 3 days. After I sent my down payment and they put me on their schedule, Shannon their office manager contacted me every Friday to keep me updated that they were still coming on that date. Jeff their engineer, came to my house a week before work was to start to go over the work to be performed and answer my questions. Their work crew was very friendly and professional. From day one, I felt like they cared about solving my problem and that we were part of their family. I highly recommend Engineered Foundation Solutions for all you foundation repair needs!"

"The salesperson David was very honest and had no interest in upselling. He strongly advised against any interior drains for my basement, and he instead recommended an exterior drain called HydroBlox for my backyard. The estimate for the HydroBlox was $3,400. The installation occurred a few weeks later. Three employees used a machine to dig a trench in my backyard, and then because of utility lines, they hand-dug another trench in my side yard. They installed the pieces of HydroBlox and covered them with dirt. I expect the HydroBlox to properly drain the water from my yard, but if they do not, then I will update my review in the future."

"Select another company or hire someone to redo your driveway instead. It'll take 1/4 of the time to schedule, reschedule, and complete the project, and you won't have to deal with all the messes and damage they leave in their wake. While Keystone's sales team does a great job selling their leveling service, delivery and scheduling are abysmal. It takes months to schedule, followed by weeks of equipment failures and rescheduling. You'll also be cleaning up stains and messes left behind, reminding them of what has and hasn?t been done yet, as well as essential contracted items and processes that were skipped throughout. You can call and discuss the issues with the crew and management, but only if you can actually wade through all their random phone numbers and find someone willing to answer or return your calls. For tens of thousands of dollars, you expect a simple level of service, coordination, and professionalism that doesn't follow through from sales to crew. "

"Kyle and Howard did a great job on my concrete leveling job. They were prompt and even cleaned up afterwards. I would recommend Mr Level to anyone needing this type of work done."

"This one-star rating is generous! We are seven weeks into a four-day job at our house! The have been back three times to finish the job and it is still not done. My back yard is a mud pit! I have been informed by the "office" that it will take two more weeks before I can be put on the schedule for a crew to come back. The crew is working from their Lancaster office, and the managers won't return phone calls and are hiding behind the receptionist. I work just a few miles from their Lexington office, so I decided to pop in and talk to a different person only to find out that there is no staff in this office. The website for the Lexington office has a picture of the building and posted hours of 9 am to 6 pm, but it is just a building with mailboxes and a few shared meeting rooms used by several companies. Customer service is absolutely horrible. Think twice before hiring USS!"

"I did not get the service that we originally talked about I am very unhappy"

"They did a great job and I would give them my highest rating."