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"Emerson Paints: All Sales, No Service If you’re considering Emerson Paints, let me save you the trouble: don’t. I responded to one of their Instagram ads and was immediately bombarded with phone calls—relentlessly. Once I was ready, I called back and scheduled a free estimate. The sales rep they sent was personable, knowledgeable, and assured me he’d been with the company for ten years. That part actually felt promising. He gave us three tiers of service, and my husband and I chose the middle option. I even went to the paint store the next morning to pick out my color. I texted him with my selection and… crickets. Days passed. I followed up. He apologized and promised to get back to me. He didn’t. Eventually, I called the office directly, only to find out we weren’t even on the schedule. That’s when the owner stepped in—sounding every bit the overpromising, fast-talking salesman you hope never to deal with. He assured me we’d be fit in the following week and that he was “putting his very best guy on it.” Then the day arrived… and a truck pulled up with a completely different company name and logo on it. Turns out, Emerson subcontracted the work without telling me. Not even a mention. Total bait and switch. To make matters worse, the sales rep had promised I wouldn’t have to prep anything in my kitchen. But when I asked the owner, I was suddenly responsible for clearing countertops and emptying the front of all my cabinets. My kitchen was a disaster zone for a week—all based on bad information. Then came the most unbelievable part: on day two of the project, an Emerson employee came to "check on things"—and let himself into my home. No knock. No doorbell. No hello. Just strolled right in like it was his place. I was stunned. The one saving grace? The subcontracted crew was excellent. They were professional, efficient, and lovely to work with. I would’ve happily hired them directly—for a likely much lower price—if Emerson hadn’t been the middleman. (Message me if you want their name; they were fantastic.) Emerson Paints, on the other hand? Not a single follow-up. No call to see how the job went. Nothing. Their last contact with me was their guy walking uninvited into my house. Bottom line: Emerson Paints is overpriced, unreliable, and dishonest. I wouldn’t recommend them to anyone."

"They were very professional and experienced in staining our log home. Gave us the best of knowledge in what stain and clear coat to use for long life of our home. Very professional with their work and with me. They completely cleaned the entire area and also cleaned all of the exterior windows. I would highly recommend them for a job well done."

"The paint job was large. It took a crew of four painters five days to complete. The painters were professional and friendly. The job was done correctly and the painters were conscientious about the quality of their work. It took a bit longer to schedule than I had hoped but given the circumstances (COVID-19), that was not surprising to me. All in all, I had an excellent experience with B & M Painting and I highly recommend this company."

"The painting was okay but could have been a little more attention to detail as far as not having straight lines and having the brown and white paint separated and not Blended in."

"Rick was awesome!! Fixed my deck rail for a great price and got my drywall patched, repaired, and painted for me as well. The work looks great and it was done in a timely manner. Definitely recommend him!!!"

"We actually had two projects, repair some OSB on the outside and some inside drywall. We were extremely pleased with every aspect of the job. Timeliness, quality of work, and the crew could not be beat. We have other work to be done and are definitely getting a quote from them. Would definitely recommend them."

"We had Emerson Paints paint the exterior of our home. This company is so professional. They got my appointment within two weeks like I had asked. When I had questions or concerns they answered everything in such a friendly, calming and professional manner. The painter was friendly and so kind and worked so hard. Our house looks amazing and brand new. They were careful to tape up all the areas that weren't getting painted and I even saw the painter go around with a brush touching up tiny little spots and he didn't leave until he had it all done. When the job was finished everything was cleaned up and moved back into place. The next day I got a call from the office so they could make sure I was satisfied. "

"Cleaned my carpet, bathrooms and floors. Great job done, the carpet smells so good now."