
Serving Elkview, WV and surrounding areas
In business since 1974
Free estimates
Emergency services offered
"I had a light switch develop a 'hot' smell last night. My wife also go shocked pretty hard when we took the case off of it and she was just holding her hand to the front of the switch to see if it felt hot. She didn't stick her finger back in the switch or anything that would justifiably shock her. I called William Jean this morning, and he was able to get someone out to my house by early afternoon, so he was very responsive. The contractor who came to my house turned the power back on, then proceeded to go through and test the switches and connections. He told her everything was fine, so she asked how she got shocked and he told her that she didn't get shocked. Well, yes, she did. He told us the switch that had the light/fan on it wasn't powerful enough and that was what was causing the smell, but he didn't have one he could install. We would have to go purchase a new one and then he could come out and install it. Well, I won't be having him install the switch. $70 cash (a slight discount for cash) to tell us the switch wasn't powerful enough seems a bit steep, and since he completely discounted the notion that she got shocked, I'm not convinced that there isn't another problem in the switch box."





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