"The Trident team did a great job on my shower installation. I would higher them again for my other bathroom."

"Great installation of a new replacement dishwasher. kknowledgeable and friendly Graet job! Highly recommend his services"

"Their system works really well and my basement has been dry since the installation. Unfortunately, they did make me chase them down to get everything completed satisfactorily."

We take great pride in our experience, expertise, quality and customer service that we provide to meet your needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job.

"Very friendly install crew explained things very well"

"Very happy with our new showers. They installers were so fast, considerate, polite, professional. The work work was top notch quality. Installers made sure that I was happy with everything. Very good quality work!! We absolutly love our grab bars.!!!"

"We contacted Rich after our home inspector found mold in the attic of a condo we were interested in.  Rich came out promptly and assessed the situation.  He confirmed there was mold and it was not the toxic variety.  The three exhaust pipes from the bathrooms were vented into the attic, not outside.  Also in a separate, smaller attic, the stove exhaust was not vented through the roof although there was no mold in that space.  The out-of-town Seller relied on our recommendation of Custom Craft and hired them to do all the work.  The day before our closing, we inspected the attic.  The mold was gone and there were three new bathroom exhaust pipes through the roof.  We didn't see one for the stove and called Rich to ask about it.  He said he would come back out  after the closing to take care of it.  He came to the condo a few days later and somehow got himself into the attic above the kitchen through an impossibly tiny opening.  He successfully installed a new exhaust vent through the roof and connected the stove pipe to it.  He also went beyond the scope of the job by reattaching the pipe where it had come apart above the stove and taping it with silver tape.  We were very impressed with Rich's professionalism and integrity and would not hesitate to hire him again or to recommend him to others.
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"Goettl & Verbracken did a very competent job for us under difficult conditions in an older home. Working side by side was helpful for both parties, as questions always come up. Location of installed flex gas line (next to and in the same opening as the metal dryer vent) was not anticipated. I drilled a new hold with spade bit and extension and rerouted the gas line. Otherwise, we are happy with the work done and would hire again!"

"The interior consulstant was very easy work with and provided new ideals about decorating living room.  I am happy for the service.  I would use this service again if I need advice on the interior design.
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"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."