Get matched with top drain pipe installers in Sharon, WI

"Initial work was acceptable, though they left a significant mess afterward. The real problem began with their ?Warranty,? which must be renewed yearly. My elderly mother missed a payment or two because no reminder was ever sent. When we tried to resolve the issue, Anthony (Tony) L. was extremely aggressive on the phone. Tony L. insisted we would need to pay $3,000 to recertify the work. When we asked about installment payments, he said ?No.? When we asked if they could set up automatic withdrawals to prevent future missed payments, he again said ?No,? even while boasting that they are a national company?apparently one that can?t manage automatic billing. When my elderly mother mentioned contacting the BBB, he threatened to sue her. He then made repeated calls to me and threatened to ?make trouble? with my employer. It is impossible to recommend a company that tolerates this kind of behavior from one of its service managers. Avoid this company."

"Good work in general; our basement no longer sees water for over 3 years now, which is the most important thing. But there were some real issues: The biggest issue is that USW did not adhere to local electrical codes, and did not arrange for a final inspection of the project. So we didn't find out that it wasn't to code until years later, and now it's a big hassle and minor cost to fix and get the permits. Ask your local gov yourself what you need to do for permits and inspections; don't rely on USW! USW said they would seal any foundation cracks found along the way; they didn't do this until I bugged the warranty dept about it (but they did do it eventually). USW sent someone out for the "annual checkup"... over 2 years after the install. It's a good thing they (eventually) did, because they discovered the backup battery wasn't charging. Now I know to check this stuff better myself. Prices also vary wildly and are kind of negotiable (I'd give more detail but I'm out of space)"

"Fast and effective"

"Good, what I wanted"

"The job got completed but it wasn’t repaired the way it was originally quoted. The financing offers they had were very helpful to budget for this project. "

"They did a great job and did more than expected without me saying anything. They were very accurate on the timing of the project and what they were doing. Definitely going to hire them again when I need more work done "

"Dale was very thorough in his examination of my situation and gave me clear explanations of what was going on. Other firms that quoted the work insisted that the entire basement needed to be done. Dale said that we only need to fix what is leaking. Cost to do that was one third that of other bids. Crew was on time, prompt and thorough. I would definitely use this firm again."

"Nick and the Dry Otter crew do fantastic work. Everything from beginning to end was top notch. The estimate was true, the work was done well and on time, and the result of the project is perfect. I live on the East Side of Madison and have had water seeping into my basement for years now. Dry Otter trenched all the way around my basement and installed a sump pump. I've been thinking of doing this project for years and met with all of the local companies that do this, and I'm very glad that I picked Dry Otter for the project. I was definitely nervous about possibly having to rip out the existing basement stairs as part of the job, but these guys were able to preserve the existing stairs which saved me from a huge additional cost. I'd recommend anyone to strongly consider this company for a sump pump installation. They answered all of my questions after the job and even sent someone after the project was done to tighten a nut on the water meter that was slowly leaking. Now I'm turning half of my basement into a chill out zone for the kids and keeping the other half as a utility basement. Our house just became way better. Probably the best thing I can say about this crew is that they are honest business people that stand by their work. Expect a job done well, on time, and at a reasonable price."

"The company looks for ways to nickle and dime you - stay away. They charged us $500 to remove two bolts on a tub."