Get matched with top oriental rug cleaners in Reedsville, WI

"Excellent. Work done as promised. Would recommend to others."

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"

"Everything went very smoothly and the price seemed very competitive to other company deals. I would highly recommend. Emailed company for quote and had a response from Karen within 60 minutes with an approximate quote and answers to our questions. We set up an appointment with her as well. Company (Dave and Gage) arrived on time and were very professional/personable. Explained what we needed, which was a general carpet cleaning of the house. From there they did their measurements and gave us the quote. For for about 610 square feet and 12 steps it ended up being about $160 prior to the April special they were running. They had the work done in about 90 minutes and could tell the difference as the carpet was brighter/refreshed. Upon completion we paid the quoted amount and were good to go. Very pain free process and professional company to work with."

"OK - not really what I was expecting. That is my issue, I guess."

"We have used the steemer for years. Never again. The tech was in a hurry. The carpets were left less than quality clean and very wet. The tech also damaged our front stoop and offered to take off $25 which is the discount they give anyone online. They will not make good on the repair of the stoop. Mgmt said our home was old and not well maintained. Our 80 year old house is immaculate so this is simply false. The man making the comment had not even been here. He also discussed our account with a friend so privacy isn’t a priority either. Corporate was written to and did not reply. Apparently they’re interested in sales, not maintaining customer relationships."