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"Very prefessional and thorough. Left my place clean after the install, and even loaned me some goo-be-gone from their toolbox for a project that I was working on while they were installing my furnace. They reviewed what they did at the end, and gave me a card so that I could call with any issues. Would highly recommend Sears and their contractors."

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Computer h*** exists! My wife's work computer (an old Gateway) developed problems (required start up 3-4 times prior to

image on monitor). I had retained (at that time) a 1 1/2 yr. old Dell 745 and a  1 1/2 yr. old Dell 840 Power Edge Server from my business upon retirement. I took the Gateway to my previous Tech who transferred data to t;he Dell 745.  Within 30 days the 745 began refusing to start up. I chkd. Angie's List  (my previous Tech was unavailable due to her employer's business volume) and read No. Ala. Technical Svs. reviews; called Jim Ferrell who returned my call from out of town. Jim undertook the "exam' and clean-up remotely. When the problem was not resolved remotely, we agreed to meet in a highly public spot for Jim to take the Dell 745 in for service. (I might add that on three occasions of personal meetings with Jim, he was prompt to the minute).
    After exam (a couple of days) Jim  texted that it would appear the mother board was failing. I told him that I had the Dell 840 Power Edge Server and asked if data could be transferred to it. Jim did transfer the data, installed all the back up files (e-mail, photos, billing files, correspondence, etc. that he had backed up for us (just in case). Delivered both units back to me.  We encountered a problem with our e-mail provider and setting up Outlook that evening. I called Jim who then spent another couple of hours to resolve that problem. 
    In the midst of all this, my wife got discouraged because of the "continuing" computer problems, went out to a big box store and bought a Toshiba laptop.The cursor would not work and she had to use a mouse to use the laptop. After 3 weeks she returned the laptop to the big box (which was most courteous in their concierge procedure).
    We have been using our converted Server as a desk top station for the last month without incurring any problems. I would recommend No.  Ala. Technical Services and Jim Ferrell to anyone for computer repair. I found Jim to be diligent, knowledeable, cost conscious, concerned, and reliable. Larry P. Young

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"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

"Salesman was very informative and the crew did a great job with the installation. Couldn't be happier and the windows literally cut my utility bill in half so great product!"