Rozga Plumbing Corp.

I had an emergency with my water heater. I called Rozga Plumbing and they didn't have openings until the next day. When I explained my situation, they fit me in that same day. Ray was prompt, personable, and answered all my questions. I will definately use Rozga Plumbing again and recommend Ray! Thank you.

Arnie came promptly and was exceptionally knowledgeable. He explained parameters of each issue--the range of possibilities and reasons for the problems. He could explain both in simple language for me and more complexly for my spouse. We agreed to fix one of the three issues (unclogged sink) because he identified major plumbing concerns in our 100+ years house. He did estimate with careful drawing. All in all, really great experience. Not cheap but we don't want cheap. We want good work and a fair price and that's what we got. We will use them for the larger project.

I thought the labor was not that intense, not for an experience plumber. The work was easily assessable and should not take that long. Just replace the parts.

We had a stubborn sink clog that was really clogged. We tried for several weeks to do it ourselves before calling in Rozga Plumbing. Arnold came and he had his work cut out for him. It was a tough clog, deep into the pipes. It was hot (90+ degrees+) and we don't have central AC. The house is too old. He worked hard, and finally got it running freely again. He also did some minor adjustments on our toilet so it flushed better. Excellent work, and clean up. No mess left at all. While Rozga might be a little more expensive than some other companies, I guess you get what you pay for. We have had them before with a tough problem, and they were the only company that could figure out where the leak was coming from. So yes, we would hire them again. They know their business.

They did a great job and they used all the covid safety precautions. We would highly recommend them and we would hire them again.

Arnie, did a great job! Very neat and courteous. Knew what he was doing.

Very well. Neat and clean after cleaning.

positive! They arrive before time which was nice.

I have used Rozga a couple of times and they have been excellent both times. Last fall I had them replace an outdoor faucet that was leaking and waited to make sure it worked when I turned it on this spring. Worked like a charm. Two years ago, they came out over a holiday weekend to replace my water hear. Again, excellent service.

Great service. They were timely, thorough, professional, they did everything they supposed to do and easy to make appointments.

Rozga is my most trusted heating and plumbing company over the last seven years so they came over to look at our furnaces and touch up the AC before we turn it on for the summer. They found stuff to fix that the home inspector missed. One of our furnaces was overheating and Chris had to adjust the amount of gas going to the furnace as well as the wiring for the fan was out of order and adjusted. Also helped give better airflow to our kids room and talked other options for humidifier and new better and straighter ductwork to some rooms.

Arnie from Rozga spent 9 hours at our house putting it in top shape. He put in a new faucet, moved our garbage disposal, fixed some showers and toilets, adjusted water flows, talked about natural gas line hook up for our barbecue grill, added new plumbing for our humidifier, adjusted the settings on water softener and the well system, performed maintenance on WH and well and softener, plugged up a hole in our foundation with hydraulic cement, changed our washer waterlines, and much more. Worth every penny. And he kept me up to date on everything he was doing throughout the day.

After the home inspection two small gas leaks were found in our basement. I called Rozga as I’ve been using them for years and was happy to hear that they can come over the next day and quickly fix the two gas leak areas.

I will be finding a different plumbing company after today. NOT happy with guy that showed up today to unclog a bathroom sink. Charged me for more labor hours than he was actually here for AND said he 'thinks' I should not have problem anymore? *** is that? Charged me an 'equipment charge', $25, for the snake he used. Shouldn't THAT be part of the $70 trip charge or in the $160 per hour labor charge?

Great! No problems. On time and very thorough. Chris our tech gave us some advice for keeping the humidifier lines clean that we hadn't known.

Great! Very considerate and professional.

They did such a great job, and finished so quickly, I couldn’t believe it. I can’t say enough how pleased I was.

Excellent! I submitted a request for service online and received a call within the hour. My first date of service was available and scheduled immediately. I had questions about products and I received a call back in the promised time with answers that were very helpful in making my decision to move forward. The day of service the technician called ahead, was courteous and professional and work was done well!

One night we smelled gas and WE Energies identified 3 small gas leaks. Rozga came out the next afternoon and narrowed it down to 2 leaks which they repaired. The following evening we had no hot water. They had not relit the pilot light in our water heater and once all the hot water was used up there was no more. I was unable to get the water heater stay lit, so I called Rozga the following day and explained the situation. They came back that afternoon and cleaned the water heater burner mechanism for no additional charge.

Fast quote, same day install, very clean, great communication and explanation of issues found, very good service, quality and price, would use them again

We replaced our leaking garbage disposal with a top of the line disposal. The new disposal is very quiet and does a great job. The plumber explained that our connecting piping was rusted and could not be removed because the pipe was collapslng when he tried to unscrew it. We agreed and had him replace the metal piping with plastic.

Scheduling was easy, Shane called when he was on his way and arrived when he said he would, work was completed quickly and accurately. The trap was in an awkward place behind a bar refrigerator. had to climb through cabinets to get there. The price was fairly high for my budget, but I got what I paid for...a good, quality job with excellent customer care.

Shane called when he was on his was and arrived on time. He replaced the hose bibs with frost-free and "while you're here", replaced and added several shut-offs to clean up a mess from prior home owner handyman plumbing. Pricing is high, but I got what I paid for...good quality work with excellent customer care!

Very hard worker!!!! He was also very knowledgeable and I trusted his judgment in possible prevention and maintenance to keep the drain open.

Rozga technician came out on June 5th, diagnosed that the system needed more freon. He also made a repair to the tray that was causing water to leak out of the furnace unit. He was surprised the air unit outside only took one pound of freon, because he thought it would be more. Bill was $281 and change and I paid him on the spot. Well it was 60 degrees that day, so I turned the air off again. We had cooler weather the next few days, so it was several days before I turned the air on again. It worked fine for about 2 days, and then stopped again. In the meantime I get a call from the tech that he made a mistake on my bill and I owe another $80. The bill said full amount is due at the time of service, which I paid. Seems pretty obvious to me that he misdiagnosed the problem, since he himself thought it would take more than a pound of freon. I don't think it was a freon problem at all, and he misdiagnosed it. Now a month later I get a bill in the mail for the extra $80. I feel like I was ripped off by the technician misdiagnosing my problem, and then asking for more money after I was under the impression, as anyone would be, that I had already paid the bill in full. Not to mention I already threw away $281 for a repair that didn't fix my problem. I can tell you that I'm never using this company again. Their technicians don't seem to know what they're doing, and the company is dishonest in their billing practices. I would highly recommend you call someone else.