Get matched with top closet pros in Mattoon, WI

"Overall they did a good job. They could have paid more attention to details and caulking. I had to have them come back a couple times. A year later when caulking shrunk again it was hard to get in touch with someone. It was nice to have the whole job done within a week."

"They are terrific. When you have a person like him and he does his stuff from scratch it is amazing!"

"We were really happy with his work. He is the only one we will use. He is just great in what he does."

"Chris and his partner removed cabinet, added a waterline and did electrical work to install a new dishwasher. I'm very pleased and would definitely hire this company again."

"We were very happy with our kitchen remodel! Kim, Greg, Jordan, Sam and the whole team were awesome to work with. Friendly, professional, timely, and accommodating. I can't recommend them highly enough. We definitely will be referring the team to everyone we know and plan on calling them back for our next big project."

"The purchase of my new kitchen cabinets and counter tops went great, sales rep Greg was very attentive to all questions I had, made adjustments as needed, pricing was good, and they are made right on the premise, they came out to measure, delivery time was great, thought it would take maybe 4-6 weeks, we got in 2 weeks, delivery was on time promised, we did our own install. Counter tops were ordered and delivered 6 days later, installers were GREAT, Rodrigo and partner were on time promised, very professional, friendly, quick, cleaned up after, would not even know they were there, except for my new counter tops. Would definitely recommend Factory Plaza Per the picture the installers will do what is needed to get the job done 🙂"

"They were responsive to the inquiry and price competitive. The car was picked up in short order and arrived a couple of days later. I've been through this drill before and been unhappy, but these folks were very good!"

"I contacted Cabinets.com because of a friend's recommendation. I am totally remodeling my kitchen top to bottom and had no idea how to go about creating a design or much else.. From the first phone call, I was treated with kindness, patience, and respect. I was assigned designer Greg Flassig. I was nervous about all the questions I had and whether he'd be willing to walk me though the process for as long as it took. Not only was he willing, but Greg calmly and patiently answered every single question. He spent as much time with me as I needed, explaining what I didn't understand, adjusting what I needed, and suggesting. what was optimal for. my needs. He even brainstormed solutions with me when I was unhappy with any aspect of the design. Not only did Greg professionally and compassionately help me, but he had a way of reducing my anxiety when it reared up. Greg was respectful of my budget and my needs, and truly heard what I said. He answered every single question I had, and when I didn't know what to ask, he knew what to say. I can't wait to get my cabinets and create my dream kitchen. After working with Greg, I have absolute confidence it will be perfect!"

"went very well. The regional manager, Dave, was very personable and knowledgeable. Work was done quickly, efficiently and well."

"Things to look out for when choosing a remodel company I was so excited to get started on our kitchen remodel. First it was just going to be the kitchen but turned out being our entire main floor plus some. The demo went amazing hardly any dust and things seemed to be running along great. I thought people always say this is horrible to live through, I was glad I felt like it was not going to be that way. Until things started slipping through the cracks, communication was a problem. Pretty soon I found myself making calls to follow up on what is next. You never knew if anyone was coming back the next day because scheduling was done the night before. Then things went to frustrating to worse, I am a reasonable person and know there will be bumps along the way. The way things were heading were not acceptable, the designer was fired. I started to work with Andrew the office manager/designer and thought things would be better, but soon he kept giving me the round around and could never give me a straight answer on questions I had or follow ups. There was a lot of punch list stuff left to do and months went by with no one coming. I can’t even tell you how many times I had to follow up with Century Kitchens and Bath and got nowhere. Next I tried calling the Owner Steve he said he will be on site to make sure the job got done and done right. Well that was just as bad, everything he touched I had to have someone else come in behind him and fix his work. I had to point obvious stuff to him. Each time he was here he left his 87yr old father with dementia in the car with no heat, for hours. Just think wow if this is how he treats his father now wonder this job has gone to crap. So since this job started in July 2021 and still not done, we have had to do punch list stuff I had asked over and over to be completed and was not. A big hang up was some cabinet fronts had to be replaced which took 5 months to get, now I know things are taking a while but I believe they were never ordered by conversations I have had with Andrew. Finally got them after they dropped off at front door and we are installing well because no one ever follow up to install or come back to. Turns out they are not correct but we have to make due. But in the end Century Kitchens and Bath have walked away from this job unfinished. I would say the construction team was great and I do love my kitchen but make me sad too of all the trouble I have had. My advice is always check references verbally about how company did start to finish. And don’t pay all the big money toward the front and middle spread it out more at the end. We spent over 50K on the remodel and it is horrible that Century Kitchens and Bath have walked away, there is no more money to be made here. All they care about is going where the money is…. I hope this never has to happen to anyone else…..And never ever ever use Century Kitchens and Bath….ever"