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"The doctor doing the eye exam was very good, but everything else was very bad. The quality of the frames is poor, they break easily. The people helping me select the frames didn't know what they are doing, the frames they recommended for me were too wide for my face and too heavy, they could never get them to fit properly, I finally had to buy a different frame. Even after buying the new frames it took over 8 trips to get them adjusted so they fit well, the regular staff was very bad at doing adjustments, so after the first few trips I realized I had to ask for the specialist and then wait until they were available. The scratch guard that they use, which they charge extra for, doesn't work very well. They charged me for the warranty automatically without asking me if I wanted it and then, when the frames broke within a few months, the "warranty" only covered part of the cost and they tried to get me to pay more to replace the broken frame."

LAURIE G on May 2019

"The doctor doing the eye exam was very good, but everything else was very bad. The quality of the frames is poor, they break easily. The people helping me select the frames didn't know what they are doing, the frames they recommended for me were too wide for my face and too heavy, they could never get them to fit properly, I finally had to buy a different frame. Even after buying the new frames it took over 8 trips to get them adjusted so they fit well, the regular staff was very bad at doing adjustments, so after the first few trips I realized I had to ask for the specialist and then wait until they were available. The scratch guard that they use, which they charge extra for, doesn't work very well. They charged me for the warranty automatically without asking me if I wanted it and then, when the frames broke within a few months, the "warranty" only covered part of the cost and they tried to get me to pay more to replace the broken frame."

LAURIE G on May 2019

Earthquake Retrofitting questions, answered by experts

Many homeowners want to know whether earthquake retrofitting is tax deductible. Because it’s often considered a capital improvement, you usually can’t deduct it. In some cases and locations, you may qualify for tax incentives, but you’ll need to talk to a tax professional or the Internal Revenue Service (IRS) about your specific circumstances. You may also be able to find grant money for seismic upgrades, which can lower the cost of your insurance premiums and save money over time.

Generally, the retrofitting process can take two to four weeks. Your contractor will let you know if staying in your home for the entire project is feasible. However, most people are able to remain at home. If your home is undergoing earthquake rehab, it's more likely that you'll need to leave until work is complete. Your earthquake insurance may cover boarding costs if your home is deemed unsafe.

Earthquake gas shut-off valves, or seismic gas shut-off valves, are safety devices that attach to your natural gas line. When an earthquake hits, the valve automatically turns off the flow of gas. Earthquake gas shut-off valves can prevent gas leaks, which are especially dangerous after a quake due to the risk of fire and explosion.

An earthquake retrofit is essential for safety in an earthquake-prone area. Without proper retrofitting, your home is at risk of sliding off the foundation, shifting, or collapsing.

You may also require a retrofit if your home was built before 1980 when building codes began requiring reinforcing, bracing, and bolting for new construction. You may not be eligible for insurance to help pay for earthquake-related damages without a retrofit.

Almost all new buildings in California need an earthquake shut-off valve. The requirements for an earthquake gas shut-off valve (and who can install it) depend on where you live. For example, according to the Los Angeles Municipal Code, you’re required to hire a licensed contractor to install one whenever you build, sell, or renovate a home. Check with your local building department for your city’s laws on installing, permitting, and inspecting earthquake shut-off valves.

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The Cedarburg, WI homeowners’ guide to earthquake retrofitting services

From average costs to expert advice, get all the answers you need to get your job done.