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"Back in 2021 we had D&R come out to fix a main water break. We had to pay $4000 upfront deposit (which we were fine with) as the whole estimate was around 6,000. Come day of repair Richard told us he replaced the pipe from the meter to the house connection. He came in and charged us $5,588.00 MORE. What are we going to do? Not pay him? He also told us that due to our yard being left in complete disarray he would send a sub contractor he uses to flatten our yard back out once the dirt and sand settled. That way we could start planting grass seed and get our yard back to the way he found it. NEVER HAPPENED. We still have hills and valleys in our front yard. Fast forward to this past weekend 7/27, our main water line burst again. Instantly called Richard and was given high estimates to fix. After the last time I was skeptical but it was obvious he didn't want to help. I understand warranty and the pipe was no longer covered. We dug the hole ourselves to avoid the 2500 he quoted us over the phone to dig by hand and had another plumber come to find out D&R did not replace the hose to the connection at the house like we were charged for, instead he hooked up the black farmer pipe that was a couple feet from the house connection. (I still have the receipt) Every plumber we have spoken to since says we were completely taken advantage of and the cost of the original repair should not have exceeded $5,000. Complete extortion of the situation. So here we are not even 2.5 years later paying to fix the issue D&R made us pay for. I can not in good conscience recommend this company. We are STILL paying for this repair, and have more on top of it now that it has broke again."

Chelsea T on July 2024

Additional DBAs - D&R Plumbing, Sewer & Drain Cleaning Inc.

"Back in 2021 we had D&R come out to fix a main water break. We had to pay $4000 upfront deposit (which we were fine with) as the whole estimate was around 6,000. Come day of repair Richard told us he replaced the pipe from the meter to the house connection. He came in and charged us $5,588.00 MORE. What are we going to do? Not pay him? He also told us that due to our yard being left in complete disarray he would send a sub contractor he uses to flatten our yard back out once the dirt and sand settled. That way we could start planting grass seed and get our yard back to the way he found it. NEVER HAPPENED. We still have hills and valleys in our front yard. Fast forward to this past weekend 7/27, our main water line burst again. Instantly called Richard and was given high estimates to fix. After the last time I was skeptical but it was obvious he didn't want to help. I understand warranty and the pipe was no longer covered. We dug the hole ourselves to avoid the 2500 he quoted us over the phone to dig by hand and had another plumber come to find out D&R did not replace the hose to the connection at the house like we were charged for, instead he hooked up the black farmer pipe that was a couple feet from the house connection. (I still have the receipt) Every plumber we have spoken to since says we were completely taken advantage of and the cost of the original repair should not have exceeded $5,000. Complete extortion of the situation. So here we are not even 2.5 years later paying to fix the issue D&R made us pay for. I can not in good conscience recommend this company. We are STILL paying for this repair, and have more on top of it now that it has broke again."

Chelsea T on July 2024


Avatar for Service One

Service One

9335 J St
4.57(
132
)

Service One

9335 J St
4.57(
132
)
Customers say: True professional
Recommended by 90% of Angi customers
Recommended by 90% of HomeAdvisor customers

Locally owned and operated for 25 years ServiceOne is your One Simple Solution... With over 90 employees ready to HELP, we are your friends, family and neighbors. Our Residential and Commercial Service Departments employ highly trained technicians, who are licensed, bonded and insured. We guarantee your 100% satisfaction.

"They fixed the furnace instead of us having to go buy a new one. Which saved us about $4,000.00. Our experience was really good. They took the time to explain everything to my husband and gave us a really good price and saved us money."

Cindy S on July 2020

Locally owned and operated for 25 years ServiceOne is your One Simple Solution... With over 90 employees ready to HELP, we are your friends, family and neighbors. Our Residential and Commercial Service Departments employ highly trained technicians, who are licensed, bonded and insured. We guarantee your 100% satisfaction.

"They fixed the furnace instead of us having to go buy a new one. Which saved us about $4,000.00. Our experience was really good. They took the time to explain everything to my husband and gave us a really good price and saved us money."

Cindy S on July 2020

Gas Leak Repair questions, answered by experts

Some cities or states may require you to have an earthquake gas shut-off valve. Your insurance provider may also have requirements for installing this valve. Even if you don’t have to have one by law, it’s wise to have a natural gas plumber install one anyway. These devices can be lifesaving and prevent fires or explosions in the event of a gas leak.

Some people don’t like the look of gas fireplaces since they don’t offer the classic charm or appeal of a wood-burning fire. Plus, gas fireplace installation is more expensive than other types of fireplace installations due to the added complexity of working with gas lines. There’s also a chance that gas could get into your home, which is a major health and safety risk.

Fixing a gas leak can take anywhere from one to 24 hours, depending on the location and magnitude of the problem. A gas line specialist or gas plumber should be able to give you an estimated time to completion once they evaluate the situation. If your city’s utility company works to fix a gas leak, it will likely have information available about the anticipated time for gas service to be restored. 

Most likely, a gas plumber would be the best pro for many components in your home, and you might not even realize it. Natural gas plumbers are responsible for maintaining and installing natural gas lines, including installing appliances that use natural gas. These can include:

  • Fireplaces

  • Water heaters

  • Furnaces

  • Hot tubs

  • Clothes dryers

  • Ovens

  • Outdoor grills

Gas plumbers are also the pros that would handle a natural gas leak in your home, so it's essential to know the signs of a gas leak before it becomes a dangerous situation.

Although a gas company supplies gas to homes, connecting gas appliances, like a dryer, is not their responsibility. The primary role of a gas company is to safely deliver gas to a property and maintain the gas supply lines up to a specific point, typically the gas meter or shut off valve. The task of installation is usually taken on by the homeowner or professional dryer installer. 

The Benton, WI homeowners’ guide to gas leak repairs

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