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"Back in 2021 we had D&R come out to fix a main water break. We had to pay $4000 upfront deposit (which we were fine with) as the whole estimate was around 6,000. Come day of repair Richard told us he replaced the pipe from the meter to the house connection. He came in and charged us $5,588.00 MORE. What are we going to do? Not pay him? He also told us that due to our yard being left in complete disarray he would send a sub contractor he uses to flatten our yard back out once the dirt and sand settled. That way we could start planting grass seed and get our yard back to the way he found it. NEVER HAPPENED. We still have hills and valleys in our front yard. Fast forward to this past weekend 7/27, our main water line burst again. Instantly called Richard and was given high estimates to fix. After the last time I was skeptical but it was obvious he didn't want to help. I understand warranty and the pipe was no longer covered. We dug the hole ourselves to avoid the 2500 he quoted us over the phone to dig by hand and had another plumber come to find out D&R did not replace the hose to the connection at the house like we were charged for, instead he hooked up the black farmer pipe that was a couple feet from the house connection. (I still have the receipt) Every plumber we have spoken to since says we were completely taken advantage of and the cost of the original repair should not have exceeded $5,000. Complete extortion of the situation. So here we are not even 2.5 years later paying to fix the issue D&R made us pay for. I can not in good conscience recommend this company. We are STILL paying for this repair, and have more on top of it now that it has broke again."

Chelsea T on July 2024

Additional DBAs - D&R Plumbing, Sewer & Drain Cleaning Inc.

"Back in 2021 we had D&R come out to fix a main water break. We had to pay $4000 upfront deposit (which we were fine with) as the whole estimate was around 6,000. Come day of repair Richard told us he replaced the pipe from the meter to the house connection. He came in and charged us $5,588.00 MORE. What are we going to do? Not pay him? He also told us that due to our yard being left in complete disarray he would send a sub contractor he uses to flatten our yard back out once the dirt and sand settled. That way we could start planting grass seed and get our yard back to the way he found it. NEVER HAPPENED. We still have hills and valleys in our front yard. Fast forward to this past weekend 7/27, our main water line burst again. Instantly called Richard and was given high estimates to fix. After the last time I was skeptical but it was obvious he didn't want to help. I understand warranty and the pipe was no longer covered. We dug the hole ourselves to avoid the 2500 he quoted us over the phone to dig by hand and had another plumber come to find out D&R did not replace the hose to the connection at the house like we were charged for, instead he hooked up the black farmer pipe that was a couple feet from the house connection. (I still have the receipt) Every plumber we have spoken to since says we were completely taken advantage of and the cost of the original repair should not have exceeded $5,000. Complete extortion of the situation. So here we are not even 2.5 years later paying to fix the issue D&R made us pay for. I can not in good conscience recommend this company. We are STILL paying for this repair, and have more on top of it now that it has broke again."

Chelsea T on July 2024


Avatar for Service One

Service One

4.57(
132
)

Service One

4.57(
132
)
Customers say: True professional
Recommended by 90% of Angi customers
Recommended by 90% of HomeAdvisor customers

Locally owned and operated for 25 years ServiceOne is your One Simple Solution... With over 90 employees ready to HELP, we are your friends, family and neighbors. Our Residential and Commercial Service Departments employ highly trained technicians, who are licensed, bonded and insured. We guarantee your 100% satisfaction.

"They fixed the furnace instead of us having to go buy a new one. Which saved us about $4,000.00. Our experience was really good. They took the time to explain everything to my husband and gave us a really good price and saved us money."

Cindy S on July 2020

Locally owned and operated for 25 years ServiceOne is your One Simple Solution... With over 90 employees ready to HELP, we are your friends, family and neighbors. Our Residential and Commercial Service Departments employ highly trained technicians, who are licensed, bonded and insured. We guarantee your 100% satisfaction.

"They fixed the furnace instead of us having to go buy a new one. Which saved us about $4,000.00. Our experience was really good. They took the time to explain everything to my husband and gave us a really good price and saved us money."

Cindy S on July 2020

Gas Leak Repair questions, answered by experts

Natural gas companies advise only shutting off the gas supply at the meter yourself if you smell natural gas or suspect there is a leak, typically following an emergency. Instead, you can shut off gas to individual appliances when necessary. If you want to turn off your natural gas entirely, you should contact your utility company. You’ll generally also need to acquire a permit to work on your natural gas line.

Modern gas fireplaces are relatively efficient and don't burn excessive amounts of gas, especially compared to older models. A gas fireplace might use between 10,000 to 40,000 BTUs per hour; the total amount of gas used depends on the fireplace's size, heat output, and how often it's in use. To help keep your running costs down, consider using a thermostat and turning off the fireplace when not needed to minimize gas consumption

If your existing gas line requires a simple fix or a small replacement and it's easy to access, you can expect it to take one or two hours. A more complex project like fixing an underground gas line can take several days to complete. Consult a gas plumber near you with the specifics of your project to receive an accurate estimate of the price and time commitment.

Consider an annual inspection conducted by a local plumber to prevent dangerous and destructive leaks. If you recently moved into an older home or are concerned about the age of your gas lines, call an inspector for a closer look. You may also be required to call an inspector after your contractor installs a new line for an appliance.

If you sense a gas leak or are upgrading your appliances, it’s best to hire a gas engineer to disconnect the gas stove for you and conduct any other necessary inspections and repairs. While it is easy to disconnect the gas stove yourself, you may not be qualified to complete what needs to be done next. Gas is also harmful to the human body. Therefore, a trained professional is more suitable to handle any gas-related problems.

The Benton, WI homeowners’ guide to gas leak repairs

From average costs to expert advice, get all the answers you need to get your job done.