"Dante was very professional in reviewing the project details with me on site and gave me price options which was simple to understand. He was very prompt with his response. I wasn't able to move forward with the project due to unexpected engine repairs for my vehicle. But I will definitely consider reaching out to him when I decide to proceed to move forward."

"After getting recommendations and checking Angie's list, I called Rich Reimer of Custom Craft Environmental. Rich was very cooperative and came almost right away. He outlined what he was going to do and after we agreed, he and his crew immediately started to go to work. After vacuuming up as much of the water as possible, they set up huge dehumidifiers and 25 fans to finish the drying. They also sprayed chemicals to prevent mold and to disinfect the flooring; this they did several times during the next days. We had a lot of stuff in our basement and there was a lot to move up off the floor. Rich and his men were extremely helpful and careful with our belongings and never once did they complain about the amount of things they had to move. Rich came back numerous times during the drying out process to check on the progress and to move furniture and fans around for better coverage - for that care we were most grateful. When things were finally dry, we had Steve, one of Rich's crew, shampoo our carpet and he did a great job in spite of all the challenges caused by having to move a lot of furniture, etc. All in all, Custom Craft did an excellent job and it was a pleasure to work with Rich and his crew."

"They were very helpful on advising on specifications. In general, I found roofers specifying roof replacement the cheapest way possible rather than what is most cost effective long-term. Once, I got multiple contractors matching on specs, GF was clearly cost competitive, particularly given no subcontractor usage. Actual install was smooth except for two things. It took more time than they budgeted for, but they handled that well and didn't try to ask for extra payment. Second, they discovered that the backing of the house's original aluminum siding was rotten when they were installing new flashing. Understandably, they didn't want to put it back up as is (which I can appreciate). Thankfully, they were able to provide a cost effective answer regarding new siding, as I didn't want to have to big that out with everything already torn up."

"When I saw the Big Deal email from Angies List for this job I grabbed it, knowing I would need a new roof soon.  Consistent with the Big Deal, I got a 40% to 45% discount on the job; as a comparison, a year earlier I received a $20,700
estimate from another roofer.  Since Stendahl was rated A’s everywhere, and the roofing materials carried a GAF non-prorated 50 year warranty, it seemed to be a no-brainer.  I verified that they were a GAF certified roofing contractor.  Steve Spaeth of Stendahl quoted me the price on 6/7/13, when I signed the contract and paid the 50% down.  He told me that they would do my roof by sometime in July or August.  After a lot of phone calling and multiple delays, they got to my roof on October 11.  I’ll let them explain why it took so long.  They finished the top roof on a Friday and lower roof on Sunday (rain Saturday). 
Neither Steve or Jason Stendahl (the company owner) were there to supervise on Sunday; it appeared that Stendahl had two or three jobs going on at once.   I was watching them through my windows on Sunday, and noticed that they were not going to replace the old vent they removed from the lower roof over the laundry room and garage (3/5 of the roof covers the garage) nor install a ridge vent, and I became concerned that a vent was needed.  I called both Steve and Jason but got no answer.  I then
discussed this issue with the roofers and since they had no replacement vent I ended up driving to Menards to buy one.  Steve
later said that he intended to replace the vent but failed to tell the roofers.  The next day my wife and I concluded the flashings needed painting; nobody discussed this with me, and the flashing did not look good: white flashing and black caulking on dark shingles!  When Steve came later that day to collect final payment I mentioned that and the flashings were within a couple of days.  A week or so later I was up on the roof for the first time and found that approximately four feet of ridge shingles over
the garage were never installed.  I notified Stendahl.  Then, on November 17 we had a 2.5” rainfall, and I discovered the flashing on the garage roof had a serious leak, soaking the roof deck and chimney cinder blocks and creating a large puddle on the garage floor.  Jason came out and verified that it was a bad flashing, not the chimney, but within a week it
began snowing, ending any roof work until Spring.  In March I found out the leaky flashing was not the first job on their list, and after several phone calls they came out and fixed the leaky flashing, this time with black flashing with white
caulking!  However, when it subsequently rained, water still showed up on the chimney cinder blocks in the garage and a
spot or two on the roof deck.  Since my chimney had been leaking for years and may be the reason for the remaining leaks,
in July I had the old crown removed and a new cap installed and the chimney treated with water repellent.  I then verified
no leaking anywhere with liberal use of a garden hose and several heavy rainfalls.  Then, Stendahl came out and installed the missing ridge shingles and repainted all three flashings, BUT the shingles and flashing paint were the wrong color!  More phonecalls.  On 10/17/14 the correct shingles were installed and on 10/31/14 the flashings were painted the correct color.  The entire job took 16 months from signature of contract.  It should have taken three months max and ended no more than three days from beginning of roof tear off; had the flashing been done right the first time my leaky chimney would not have been an issue in the delay.  I always felt that my roof was low priority and neither Steve or Jason did an adequate job of supervising or inspecting the work of their contractors.  I would rate the GAF roofing materials an A but the quality of the flashing and ridge shingle installations sinks my overall job quality rating to a C.  Although I think I got a good roof for a great price, my experience overall with Stendahl was negative for all the reasons cited above, plus the emotional stress caused by having to deal with all the unnecessary errors and the constant question "will this job ever get done?"
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"I posted my work out for bid and Jason was the 1st to respond in 5 intrested. He was very punctual,professional,and a great personality for being in this business. Jason can do any of my jobs. If he says he'll be there at 8am he's there or doesn't leave you hang on his arrival time. Goes the extra mile and cleans up when done. HIS SERVICE IS AAA++"

"My experience was truly amazing, they over passed my expectations. Nicely done job, I would highly recommend them if you need any type of remodeling. Also, they are bilingual, communication was very good and they were very quickly to finish too."

"Once I sent her all the measurements, it took her a little while to get the options back to me.  Overall, they're good designs.  However, they're very simplistic and give general ideas for space planning.  I was hoping to have a better idea for sizes of furniture for the space and some variations on staging.  
Jill was very responsive when I did have a question.  I'm not sure how helpful it is to have a virtual design done.  If we lived in similar cities, I'd probably use her again for help with additional designs.
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"I requested the removal of a set of vertical blinds, replace with brackets and help hang the new curtains on the 12? rod. Install a roller shade on a standard window, remove/install two bathroom faucets and fix an interior door knob. He took care of everything I requested and he even replaced the leaky p-trap when he was replacing a bathroom faucet! He also cleaned up after he was done, and put things back under the bathroom sinks. Even better, no pets escaped the house! I will be hiring him for other projects!"

"They are a nice provider. I talked to them on the phone for about 30 minutes and they sent some samples. We were able to get a discount on designer purchases but not useful on designing the space. Once we told them what we wanted, they were able to help purchase from the warehouse and save about $1,500. I think they became too busy with this big deal. You buy a ticket per room and we still actually have a couple left with this provider. After redesigning one room, we kind of ran out of steam and have not designed the other rooms. Overall this is a good service and it's a good concept. Whomever I spoke with, she was really nice. I would recommend this provider. This kind of service seems to be for people with time and knows exactly what they want. They are super helpful with the designer discount from the warehouse. They don't actual design your room which is slight flaw."

"It went really well.  He did the work and completed it on the evening he came.  He was on time and we were pleased with getting it done.
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