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"had a deeply frustrating experience with Hunt’s HVAC Services that reflects a serious lack of professionalism and customer care. They contacted me early last week to schedule service for my HVAC system, and I agreed to their preferred date—the following Monday. I received a confirmation email on Sunday and a reminder Monday morning for the upcoming afternoon appointment. I drove 1.5 hours to the service site, only to be met with confusion and poor communication. When I called at 12:30 to ask for a specific arrival time, I was told the technician would contact me 30 minutes before arriving—but they couldn’t give me a time estimate. I waited another 2.5 hours before receiving a call informing me that no technician would be coming at all. My only options were to reschedule or cancel. I asked to speak with a manager and was placed on long hold. Eventually, I was told the manager was “too busy” to speak with me and would call me later. That call never came. This experience was a complete waste of time and resources, and the lack of accountability was appalling. Hunt’s HVAC Services failed to honor their commitment, communicate effectively, or show basic courtesy. I strongly advise others to stay away from this business."

"RCM did a great job! They were communicative, timely, and very pleasant to work with. I also did not feel pressured into making decisions on the spot. Rick talked me through different options and let me decide at my own pace. Furthermore, they didn’t pressure me into changing my plans and worked with me to get my project accomplished how I wanted it to end up, which is a rare trait!"

"My furnace broke down on a very cold day, causing my family to suffer. Dave arrived promptly on time after I contacted him and exhibited a high level of professionalism. Dave displayed impressive knowledge and skill throughout the repair process. My furnace problem was quickly diagnosed and Dave explained it to me in plain and understandable terms. I appreciated his transparency and honesty in discussing the necessary repairs and associated costs. I would recommend Dave's services to anyone who needs repair or upgrades to their HVAC system. Dave, thank you again for saving my family from a cold winter!"

"It went really good. They were friendly and they did it in two days."

"Excellent and friendly service. We will contact them again as we remodel other rooms in our home."

"This was a new $800,000.00 home We still don't have the house signed off from Cowlitz county planning because of Fusion Electrical Services LLC have not completed it BUT WERE PAID IN FULL OVER A YEAR AGO.My mini split has not been completed in 13 months, my breaker panel hasn't been put back together in a year, I paid parker and alissa in full.The owner Alissa tried to put a protective order against me back in August because I sent her text message asking when will they complete my job. I sent her a correction notice from Cowlitz county planning showing her all the correction needed. The Judge said me texting to get my job done was NOT harrassment. Since then I found out from Feltons HVAC good guys, that the electrical wires that Fusion spliced Diakin says no you can't, that is why my mini split won't work. They cut my new cooling lines I supplied in the kit, they said they had to because the lines were to short. That is not true it's because Parker had no clue what he was doing and didn't install the inside unit first then measure the lines and wires then set the height of the outside unit. We are forced to go back to court in a few months. They received 3 separate violation from WASHINGTON STATE LNI on my new home, now LNI just notified us about some other things. Parker and his company are not licensed to do HVAC work, he said he was licensed and bonded for HVAC he lied, FYI you cant file a lien on thier bond for HVAC even though they did the work and destroyed my install kit for my mini splite, I have a invoices from another company to fix the mess, replace the destroyed kit and complete the job on the mini split for over $5000.00 and for electrical over $5000.00 She won't resolve it I have tons of text messages asking her to just get it completed, she tells me she will jerry rigge it with no new parts, I paid for new I want the job done correctly . I hope this helps another consumer to be protected"

"Wonderful! Brandon was fast knowledgeable and kind!"

"My elderly mother is partially blind and disabled. On November 1, 2021 her washing machine broke leaking water in her home. In desperation she called rotor rooter. Roto rooter came out, stopped the leak, and put dryers in and left. They returned a few days later to remove the dryers. The technician quoted my mother a cost of about $3000.00. My mother signed a contract but could not see what she was signing. After Roto rooter Reno removed the dryers they sent a bill to my mother for $9000.00. The contract she signed stated Roto rooter would remove walls, roofing, insulation, baseboard, tile etc. Roto rooter didn’t do any of those things. Roto rooter is price gauging and took advantage of an elderly disabled woman. Roto rooter technicians were in the home no more than 3 hours total. First my mother did not have capacity to enter into a contract as she couldn’t see what she was signing. 2 Roto rooters technicians told her the cost would be about $3000.00. 3 Roto rooter did not do the work in the contract. I believe Roto rooter is commuting elder abuse and fraud."