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Grassi Refrigeration

1445 West Rose Street
4.18(
11
)

Grassi Refrigeration

1445 West Rose Street
4.18(
11
)
Customers say: Super punctual
67 years of experience

Grassi has been serving the Walla Walla Valley since 1958 and is family owned and operated. We are committed to honesty, integrity, quality, pride in workmanship, and a high standard of business ethics. Our years of hard work have paid off in a business that continues to grow through referrals of satisfied clients.

"I have been a faithful customer of Grassi’s for 5+ years. They’ve installed 3 systems for me and serviced 4. I am a small business owner in town and don’t take negative reviews lightly. As of today, Grassi has lost me as a loyal customer. Over the past 6 months we’ve had consistent issues with a couple systems (5+ call outs to 2 properties). To their credit, since the units are under warranty they say they will warranty the parts. Even still we are at $1,700+ costs thus far. Today, our tenant was cold and turned on the heater. It is 60 degrees outside. Grassi is charging for another callout as the units that they worked on within the month threw another code. Their technician, Cody, called us and told us that this is an operator error, blaming our tenant for their machine malfunction, as these are “not designed to heat when the temperature outside is above 60”. These are the only heat source for the house as recommended and installed by Grassi. What is our tenant supposed to do? I don’t believe this is an engineering issue as I have more faith in Carrier (the brand installed) or my tenant, who deserves to be comfortable. My take is that this was either poorly installed or poorly recommended. When asking more questions Cody, the technician, told us that we knew nothing about refrigeration and hung up on us."

Kara B on June 2022

Grassi has been serving the Walla Walla Valley since 1958 and is family owned and operated. We are committed to honesty, integrity, quality, pride in workmanship, and a high standard of business ethics. Our years of hard work have paid off in a business that continues to grow through referrals of satisfied clients.

"I have been a faithful customer of Grassi’s for 5+ years. They’ve installed 3 systems for me and serviced 4. I am a small business owner in town and don’t take negative reviews lightly. As of today, Grassi has lost me as a loyal customer. Over the past 6 months we’ve had consistent issues with a couple systems (5+ call outs to 2 properties). To their credit, since the units are under warranty they say they will warranty the parts. Even still we are at $1,700+ costs thus far. Today, our tenant was cold and turned on the heater. It is 60 degrees outside. Grassi is charging for another callout as the units that they worked on within the month threw another code. Their technician, Cody, called us and told us that this is an operator error, blaming our tenant for their machine malfunction, as these are “not designed to heat when the temperature outside is above 60”. These are the only heat source for the house as recommended and installed by Grassi. What is our tenant supposed to do? I don’t believe this is an engineering issue as I have more faith in Carrier (the brand installed) or my tenant, who deserves to be comfortable. My take is that this was either poorly installed or poorly recommended. When asking more questions Cody, the technician, told us that we knew nothing about refrigeration and hung up on us."

Kara B on June 2022

Gas Logs questions, answered by experts

Natural gas companies advise only shutting off the gas supply at the meter yourself if you smell natural gas or suspect there is a leak, typically following an emergency. Instead, you can shut off gas to individual appliances when necessary. If you want to turn off your natural gas entirely, you should contact your utility company. You’ll generally also need to acquire a permit to work on your natural gas line.

Because of the potential danger associated with incorrectly capping the gas line that serves the gas fireplace, many people will choose to hire a professional to do the work. Some homeowners may choose to hire a pro to only handle the gas line for them. They then may attempt to remove the actual insert on their own, which is a challenging—but not impossible—DIY project.

You should have a licensed plumber to install a gas line for your new gas fireplace. As experts in all things natural gas, these professionals understand how to work with gas safely to avoid explosions, leaks, and other potentially hazardous situations. They also know how to handle the other aspects of the process, including pulling permits, digging trenches, and connecting new gas lines to old lines.

Plumbers typically install gas lines. When hiring a plumber, you should make sure that they have the proper licenses and credentials. While you can hire any plumber to complete this task, you may consider hiring a natural gas line plumber who specializes in moving gas lines. They’ll have extensive experience completing similar projects.

Gas lines are built for longevity, so they can last up to 50 years when installed properly. However, normal wear and tear are possible, especially in moderate climates. Having a plumber or local gas company inspect your gas lines every year is best to ensure there are no hidden leaks or other dangerous problems.

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