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 Getting a quote for the job was very straight-forward with JM Plumbing & Mechanical.  I sent a message to JM Plumbing and Mechanical through Angie's List message feature.  I described the 3 problems and received a prompt response with a quote of $350.  Jerry and TJ arrived ahead of the scheduled time, and got right down to business.  They let me know the sequence they would be working on the issues and immediately shut off the water and got to work.  After the work started, I mentioned another problem with the water running in the toilet and Jerry said he would look at that as well.  They were prepared with the parts they needed for the initial repair requests, but needed additional parts for the toilet repair so went to Home Depot to get those and then returned and completed the shower handle, toilet repair, and outside faucet repair very quickly.  Then TJ got under the house, found the leaky pipe and caulked that.  That job alone was a big relief to get taken care of.  Considering the crawlspace under this house, I had no idea how much something like this would cost to have fixed, but it was completed by TJ like it was no big deal.  Before leaving, two more issues came up unrelated to my original request.  Jerry was very sincere in offering to check those out as well and did so in a matter of minutes.  I could not be more satisfied with the value I received for $350 and would definitely use this company again.    

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"Worked with Deep to schedule the service. I have used Vortex to replace my sink faucet. Brian came out and replaced the garbage disposal. I purchased the special they had for installing and providing the garbage disposal. Brian did a great job."

"It went smoothly but I thought the faucet was leaking . He came Right back out to look at it"

"Turned out to be a bigger project so we needed a licensed plumber. Found Gray's Rooter on Angie's list and called around noon Friday for an appointment. They said they could be out to help us around 2:00PM. They arrived as promised. Confirmed where the leak was. The removal of the old faucet required a power saw as it was rusted in place. Hooked up the new faucet and made certain all worked with no other leaks. Cleaned up area after completing the work. Finished the job within the two hour window for the cost they quoted us and guaranteed their work for the life of the faucet."

"AB Plumbing responded immediately and within an hour the problem was resolved. They were very professional and I would definitely hire them again."

"I called Hagee this morning at 815 am and at 2.30 the same afternoon the sink is working, the clog gone, and the kitchen is all cleaned up.  Caleb did an amazing job fixing everything up, plus he cleaned up the space and corrected my husband's slight plumbing error.   Caleb let me know he was on his way, and then left me with his business card should we need anything else.

He highly recommended the hydro clean, and I am planning to schedule that sooner rather than later.  Everyone I spoke with at Hagee was fabulous.  Thank you Caleb and Hagee team.

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"They were responsive and courteous. He did a nice neat professional looking job. It looks better then the one they replaced and fixed an issue where it was installed. I think they did a great job and would certainly use them again. It took about 4 hours because of the position it was in."

"Disappointed. Sound Tile and Grout was on the pricer side and I definitely did not feel that I received what I paid for. Part of the initial install was done poorly (more joints than necessary, see picture) and required the provider to return to reinstall portions of the tile which I was charged extra for. The provider did not clean up at the end of each day nor was the area thoroughly cleaned after the job was completed. The provider left pieces of tile on our front sidewalk and a track of dirt and debris down our stairwell. Grout haze was also not fully removed. At the end of the day the completed install did turn out well, but I would not recommend this company due to the above concerns."

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Best contractor one could find?Sean Carlstrom and Jerry Williams did all work, themselves, except for drywall, spackling, and granite fabrication and installation. The construction industry recognizes three grades of quality, Good, Better, and Best. Carlstrom does only ?Best.?

I got three estimates. The first was ?Good? in that the contractor wanted to install his standard kitchen on a cost plus basis. The second was ?Better? in that the contractor wanted to do all work, himself, in accordance with our wishes but seemed to lack a full understanding of the scope of the job. Only estimator Jim Sittler and owner Sean Carlstrom were able to grasp the full scope of our project and give us a fair bid for ?Best? quality. They did this with a firm contract.

Carlstrom referred to the plans consistently and never varied. If a question cropped up, they asked and complied with the decision with no sign of resistance or anxiety.
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"Don't hire anyone else. If you're looking for a company run by someone who understands what customer service looks like, call Perma-Dry. 4 years ago we worked with Perma-Dry to install an internal basement footing drain system - they were prompt, responsive, and did a great job. We've had zero issues. We recently discovered an issue with an old external drainage system (not installed by Perma-Dry) which backed up during a thunderstorm. When I discovered the issue, I called Ryan (owner) to get some help; he showed up at 9am on a Saturday (his day off) and spent 5 hours with me troubleshooting the issue and coming up with a temporary fix until he could get a crew out to install a permanent fix. He not only was a huge help, but his attitude was incredible - he was actually having fun working on his day off. In the 12 years I've owned my house, I've worked with dozens of contractors and never had an experience like that. True customer service is a lost art, Ryan and his team have shown us twice that they understand how to take care of customers and care enough to do the right thing."