Get matched with top stone and gravel pros in Kennewick, WA

"Horrible. Hardin Rehab Homes professes to "not charge any mark-up on materials", they say what they pay is what you pay. However, they grossly over-order the materials and then refuse to return the refund - this created a 53% mark-up on materials for our job. Also, a major component of the project was left out without any discussion or ok by us - we were charged for the material and the labor and when it was omitted, another return of our money was refused. The contract stated they will use knowledgeable and capable workers, but they used 2 teenagers that knew nothing about what they were doing. Steve Hardin (owner) was only on site about half the time yet professed to be there and doing most of the work. No clean-up was done throughout project and the project was never completed by Hardin Rehab Homes, we brought in another contractor to finish. Hardin Rehab Homes refused 5 requests for a meeting to finalize things and talk about our "issues" with the project and the money. Technically job abandonment. We finally got Hardin Rehab Homes to attend mediation over the issues in which an agreement was made (and signed), however, they "decided" they didn't want to pay, and didn't ... CAN NOT recommend Hardin Rehab Homes for any kind of work !!! We've been trying to get our money back for over 6 months now. RESPONSE TO SERVICE PROVIDER'S RESPONSE: 12/18/2020: I am writing a 2nd review as my first received a response that is totally incorrect by the business. We filed with small claims court and went to mediation; where Hardin Rehab Homes AGREED they owed us for the portion of the job contracted and charged for but not done - materials and labor. An agreement was reached, a legal document was signed, but the business told the BBB they, "decided they didn't want to pay it". This is not good business practice. A 53% markup on materials is also NOT good business practice. In the job we contracted we experienced fraud, scamming, and dealt with a contract not adhered to by the company that provided it. I stand by my review on this site and can prove through Documentation that everything I have said is correct. I cannot recommend this company for any work of any kind."

"Great and fast service!"

"After getting 2 quotes, we hired Jason for a 2 part job; the first was to replace a leaky sprinkler valve manafold and set of valves and the second was to clean up areas of the yard and install curbing. Since this was in May, we realized this was late in the season and many of the landscapers would be booked out for at least a month, but Jason was able to get a foreman out to the house to redo the sprinler system with in a week, which is part of the reason we decided to go forward with a contract with him. The foreman showed up in the middle of may and did a really good job on the sprinkler system. We have had no problems with it during this summer. Although we knew that the rest of the landscaping was not going to be able to start until June, we were prepared to wait. We made it clear again that we were wanting to go forward with the rest of the work as soon as it could be fit into his schedule. We received a message that we had been put into the schedule but it would be a ways out (with no definative date). We asked that he let us know when that would be (that was the beginning of June when we should have already been added to his schedule in the middle of May). After hearing nothing from Jason for over a month, I texted again in the middle of August to find out when the work could expected to be done, and received a message back asking who I was since he didn't save my number in his phone. After explaining who I was and the work that needed to be done, he said that it looked like it would be scheduled around Sept 10. It is now the end of September, and that was the last I have heard from Jason. So, the work that Jason's crew did for us was professional and what was needed. However, we have now spent an entire summer waiting for a landscaper that didn't show up. Had Jason been up front and stated that he couldn't fit us in, if that is the case, then we could have found a different contractor to do the work. However, the complete ghosting of us by Jason left us in the dark for the majority of the summer and the work has still yet to be completed."