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"As far as I can tell they did a good job of removing the mold and drying out the area, but I can only see the above floor part not the crawl space. They did not remove the damaged, moldy siding on the exterior, but I believe they wanted me & my homeowners insurance to make an overall plan to do that part of the remediation before removing part of my siding. They could have provided more information in advance on how the process would go rather than spending so much effort 'making the sale.' Better communication and punctuality would have been appreciated. I don't know that cost of the service yet; I paid them $1000, which is my insurance deductible, and they submitted the rest of the bill to my insurance. I don't know yet if all will be covered."

"Pro is an important part of their name, and they live it! Protech Environmental is a top notch contractor. We hired them to safely remove vinyl flooring that contained asbestos, after we found them on the WA state Labor & Industries Certified Contractors List. Use this list in combination with Angi before you have any asbestos remediation done. Protech's bid was the lowest bid we received, but that was not the only reason we chose them. Each time we contacted them, they responded within a few hours. We sent Protech and the other bidders questions about their plans for the job, including their workers' vaccination status (they are all vaccinated), how long the work would take, and other things. They responded promptly and completely, and came to the house in advance of the work to make sure they knew exactly what we needed. On the day of the job, they called us several hours before they were to begin, to tell us they had to deal with an equipment problem and would be here about an hour late. They weren't that late, only about 40 minutes. Once they began, they worked efficiently, finishing the work in less time than expected. An important part of asbestos abatement is the clean up at the end of the project, and they did a wonderful job. They did a great job of removing their barriers with only a few spots where their tape took small amounts of paint from the walls. Any staples were removed and the woodwork was not harmed. We are very pleased with Protech's work. We will recommend them to anyone we know and the next time we need a contractor we will look at them first to see if they offer the services we need."

"James offered some suggestions regarding our home. I am doing as he suggested to see if the recommendations eliminates the air quality and concern there may be mold. He offered inside & outside advise for venting and reroofing."