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Servpro of Bennington & Rutland Counties

191 Millbrook Road
1.00(
1
)

Servpro of Bennington & Rutland Counties

191 Millbrook Road
1.00(
1
)
13 years of experience

Servpro is a leader in Fire and Water damage restoration with 24/7 emergency service. We are located in Sunderland Vermont and can respond to virtually all emergency calls within a 4 hour period

"I own a home in Rutland and Called Servpro Yesterday, the 25th of January. Like many in the area, the nasty weather has caused flooding and we woke up to a wet basement. Having had excellent experiences in the past with Servpro in other parts of the country, I immediately thought of them. I will need to ensure that this situation is remedied properly as the basement is finished and our bedroom is down there. I called and spoke to a woman on the phone for a while. She was quite helpful as I had several questions. I wanted to get them out to the house and she explained that as the situation was bad all over, the earliest they could come was Sunday. There were about 30 cases ahead of mine. Having limited options and wanting to have the work done by the professionals, I signed up. I did tell the lady that I had a plumber coming out shortly to verify the problem was not mechanical related and that I would call back before 5 to verify. I also told her I would begin an insurance claim. She advised me to hold on as my deductible is $1000 and the job might not be that much. I asked her how late she was working and she told me 5:00 pm. I called back close to 5 and some clueless man answered the phone. You know, you would think that a company like Servpro would train people on proper phone skills. I asked to speak to the woman I had spoke to earlier and he said she was gone. I told him I would like to verify my Sunday appointment and he said I was not on the list and that Tuesday would be the earliest. This was unacceptable to me as I know the difference a couple of days can mean to a wet basement, carpeting, furniture and walls. I repeated my request for Sunday and he simply reiterated that it would be Tuesday earliest, with no empathy or concern evident in hos tone. He said that the notes said I was going to get an insurance claim started and was holding off pending getting that action. Not at all true but why would it matter? The work had to be done. I wanted them to come out. I did explain to him, even though it is irrelevant, that the other agent had recommended against starting a claim pending estimating the job. To my disbelief, he told me that she had not said that, as if he were in the room to hear the conversation. Well, she had. At this point, I pretty much decided that perhaps the safety of my home, placed in the care of people that obviously don’t care, might not be the best idea. I told him that at this point I was uncomfortable and he rudely told me to get some one else, as If that was nor already the plan. I hung up. I am not one to write bad reviews, as I believe they do impact others thoughts, in this case, I simply cannot refrain. I will be leaving reviews anywhere else that I can think of and contacting Servpro National. Beware, It did not feel like he was having a bad day, it felt like it was normal."

Jaime P on February 2019

Servpro is a leader in Fire and Water damage restoration with 24/7 emergency service. We are located in Sunderland Vermont and can respond to virtually all emergency calls within a 4 hour period

"I own a home in Rutland and Called Servpro Yesterday, the 25th of January. Like many in the area, the nasty weather has caused flooding and we woke up to a wet basement. Having had excellent experiences in the past with Servpro in other parts of the country, I immediately thought of them. I will need to ensure that this situation is remedied properly as the basement is finished and our bedroom is down there. I called and spoke to a woman on the phone for a while. She was quite helpful as I had several questions. I wanted to get them out to the house and she explained that as the situation was bad all over, the earliest they could come was Sunday. There were about 30 cases ahead of mine. Having limited options and wanting to have the work done by the professionals, I signed up. I did tell the lady that I had a plumber coming out shortly to verify the problem was not mechanical related and that I would call back before 5 to verify. I also told her I would begin an insurance claim. She advised me to hold on as my deductible is $1000 and the job might not be that much. I asked her how late she was working and she told me 5:00 pm. I called back close to 5 and some clueless man answered the phone. You know, you would think that a company like Servpro would train people on proper phone skills. I asked to speak to the woman I had spoke to earlier and he said she was gone. I told him I would like to verify my Sunday appointment and he said I was not on the list and that Tuesday would be the earliest. This was unacceptable to me as I know the difference a couple of days can mean to a wet basement, carpeting, furniture and walls. I repeated my request for Sunday and he simply reiterated that it would be Tuesday earliest, with no empathy or concern evident in hos tone. He said that the notes said I was going to get an insurance claim started and was holding off pending getting that action. Not at all true but why would it matter? The work had to be done. I wanted them to come out. I did explain to him, even though it is irrelevant, that the other agent had recommended against starting a claim pending estimating the job. To my disbelief, he told me that she had not said that, as if he were in the room to hear the conversation. Well, she had. At this point, I pretty much decided that perhaps the safety of my home, placed in the care of people that obviously don’t care, might not be the best idea. I told him that at this point I was uncomfortable and he rudely told me to get some one else, as If that was nor already the plan. I hung up. I am not one to write bad reviews, as I believe they do impact others thoughts, in this case, I simply cannot refrain. I will be leaving reviews anywhere else that I can think of and contacting Servpro National. Beware, It did not feel like he was having a bad day, it felt like it was normal."

Jaime P on February 2019


Avatar for CLEANWAY SERVICES

CLEANWAY SERVICES

50 St. Mary St.
3.00(
8
)

CLEANWAY SERVICES

50 St. Mary St.
3.00(
8
)
Customers say: Quick response
41 years of experience

Cleanway Services provides comprehensive restoration services for residential and commercial structures damaged as a result of fire, smoke, and/or water. Our highly skilled and IICRC certified technicians are able to respond to your damage needs in Vermont and New Hampshire within hours. No matter how big or small the damage is, we are committed to restoring your home or business. In addition we offer green carpet cleaning and janitorial services to keep your home clean and free of allergens and odors. If you drop off your rug at our St Johnsbury location we can clean that too!

"BEN &his STAFF BEST CLEANING SERVICES, CLEANWAY SERVICES, PROFESSIONAL, EXCELLENT CUSTOMER SERVICE &PERFORMANCE SERVICES.HIGHLY RECOMMENDED A++++I ONLY RECOMMEND CLEANWAY SERVICES. We moved to this 4yr old home NH 2015 and all been sick even RESCUE ANIMALS. Jan2018, I was incapacitated, dizzy, in&out çonsciousness thinking flu???my rescue CATS howling PAWING acting like never b4.I already am disabled hospital bedridden and my bedroom above oil FURNACE room.We didn't know but FURNACE FIRE oil soot CARBON MONOXIDE (none of detectors went off BC dummies,electric not REAL wires).CLEANWAY SERVICES,ABSOLUTE RESOURCES (MOLD),yes mold SEVERAL all over&affected our health detrimental 2us&animals, LIBERTY MUTUAL EXCELLENT. I KNOW MOLD NOT COVERED BY INSURANCE yet everything with OIL SOOT had MOLD. Despite central exchanger, central ionizer,12 HEPA Uv air filtration units for home 2000sqft, several MOLDS DESTROYING 38yrs of memories and collectibles can't replace.BEN&STAFF AT CLEANWAY SERVICES ALWAYS ACCOMODATING PROFESSIONAL SUPERB SERVICES.DONT HIRE ANYONE BUT CLEANWAY SERVICES esp.Ben &staff VT"

Toula G on April 2018

Cleanway Services provides comprehensive restoration services for residential and commercial structures damaged as a result of fire, smoke, and/or water. Our highly skilled and IICRC certified technicians are able to respond to your damage needs in Vermont and New Hampshire within hours. No matter how big or small the damage is, we are committed to restoring your home or business. In addition we offer green carpet cleaning and janitorial services to keep your home clean and free of allergens and odors. If you drop off your rug at our St Johnsbury location we can clean that too!

"BEN &his STAFF BEST CLEANING SERVICES, CLEANWAY SERVICES, PROFESSIONAL, EXCELLENT CUSTOMER SERVICE &PERFORMANCE SERVICES.HIGHLY RECOMMENDED A++++I ONLY RECOMMEND CLEANWAY SERVICES. We moved to this 4yr old home NH 2015 and all been sick even RESCUE ANIMALS. Jan2018, I was incapacitated, dizzy, in&out çonsciousness thinking flu???my rescue CATS howling PAWING acting like never b4.I already am disabled hospital bedridden and my bedroom above oil FURNACE room.We didn't know but FURNACE FIRE oil soot CARBON MONOXIDE (none of detectors went off BC dummies,electric not REAL wires).CLEANWAY SERVICES,ABSOLUTE RESOURCES (MOLD),yes mold SEVERAL all over&affected our health detrimental 2us&animals, LIBERTY MUTUAL EXCELLENT. I KNOW MOLD NOT COVERED BY INSURANCE yet everything with OIL SOOT had MOLD. Despite central exchanger, central ionizer,12 HEPA Uv air filtration units for home 2000sqft, several MOLDS DESTROYING 38yrs of memories and collectibles can't replace.BEN&STAFF AT CLEANWAY SERVICES ALWAYS ACCOMODATING PROFESSIONAL SUPERB SERVICES.DONT HIRE ANYONE BUT CLEANWAY SERVICES esp.Ben &staff VT"

Toula G on April 2018


Avatar for HOME MAINTENANCE ASSOC

HOME MAINTENANCE ASSOC

1054 Little Pond Rd.
No reviews yet

HOME MAINTENANCE ASSOC

1054 Little Pond Rd.
No reviews yet
53 years of experience

Established in 1972, hma is the longest standing professional cleaning and restoration company in the area. we are a small sized business with 3 employees but have a vast network available to be able to provide emergency service needed. We are an IICRC certified firm.

Established in 1972, hma is the longest standing professional cleaning and restoration company in the area. we are a small sized business with 3 employees but have a vast network available to be able to provide emergency service needed. We are an IICRC certified firm.


Avatar for OdorXit Products

OdorXit Products

3729 Riva Ridge Dr
4.47(
64
)

OdorXit Products

3729 Riva Ridge Dr
4.47(
64
)
Customers say: True professional
26 years of experience

Are you frustrated when you spend money on products to eliminate odors yet the odors return? Are you tired of the odor being covered up by a fragrance and it smells worse? Are you afraid to use those odor removal products on your skin or your pet's fur? Then it's time to use something safe as soap and REALLY does get rid of the odors. From Mold to Urine to Smoke to Trash you MUST try OdorXit products! OdorXit Concentrate will permanently and safely eliminate urine, feces, vomit, dead animal smell, gasoline, fuel oil, skunk spray and much more on contact. It's safe for any surface such as carpet, hardwood, clothing and more.. OdorXit Magic is a very fast acting ready to use smell neutralizer that doesn't leave a smell of its own. Safe as soap and works on cigarette smoke on your clothes or air, diaper odors, litter box smells even sports smells. Air Quality Manager by OdorXit permanently and safely oxidizes tougher odors such as cigarette and fire smoke odor, odors produced by mold, mildew, spores, bacteria and viruses.

"OK - not really what I was expecting. That is my issue, I guess."

Ed S on March 2018

Are you frustrated when you spend money on products to eliminate odors yet the odors return? Are you tired of the odor being covered up by a fragrance and it smells worse? Are you afraid to use those odor removal products on your skin or your pet's fur? Then it's time to use something safe as soap and REALLY does get rid of the odors. From Mold to Urine to Smoke to Trash you MUST try OdorXit products! OdorXit Concentrate will permanently and safely eliminate urine, feces, vomit, dead animal smell, gasoline, fuel oil, skunk spray and much more on contact. It's safe for any surface such as carpet, hardwood, clothing and more.. OdorXit Magic is a very fast acting ready to use smell neutralizer that doesn't leave a smell of its own. Safe as soap and works on cigarette smoke on your clothes or air, diaper odors, litter box smells even sports smells. Air Quality Manager by OdorXit permanently and safely oxidizes tougher odors such as cigarette and fire smoke odor, odors produced by mold, mildew, spores, bacteria and viruses.

"OK - not really what I was expecting. That is my issue, I guess."

Ed S on March 2018

Upholstery Cleaning questions, answered by experts

Steam cleaning a couch should get rid of most smells, but there are some more potent smells that require a bit more work than steam cleaning. For instance, steam cleaning won’t likely get the smell of pee out of a couch. To remove urine odor from a couch, you’ll most likely need to use an enzymatic cleaner, which targets the smell and stain.

First, ensure your clothes are clean before you pack them. When packing, make sure they’re folded and stored within the container with enough room to breathe. For extra protection, try using cedar chips or lavender sachets, which naturally repel bugs. Lastly, periodically checking in on your clothes will help you stay aware of their condition.

If your couch has a non-washable upholstery, you’ll likely need to use dry cleaning products rather than foam or liquid cleaners. If that’s the case, we strongly recommend hiring a professional upholstery cleaner to get the job done. Some dry cleaning products are dangerous to use, and those with abrasive chemicals can destroy certain types of fabric. A professional furniture cleaner will know which to use and in what quantity for a safe, deep clean.

While you can clean memory foam, it should not go through a washing machine or be soaked in water. Always clean memory foam according to the tag's instructions. That said, many memory foam items come with removable covers that can be machine washed.

Yes. A good mixture to condition your leather is made from one tablespoon of natural baby soap, a splash of vinegar, and 2 cups of warm water. Mix these ingredients in a bowl and use a microfiber cloth to rub it into the leather in small circles. 

You can apply the same technique with a mixture of one part vinegar and two parts linseed oil. Once you’ve applied this to leather with a cloth, let it sit for 10 minutes before buffing with a small cloth.

The Wardsboro, VT homeowners’ guide to upholstery cleaning services

From average costs to expert advice, get all the answers you need to get your job done.

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