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Yes, frozen pipes can prevent a toilet from working correctly. If the pipes are frozen, water cannot flow, which means your toilet tank won't be able to refill after a flush. This will prevent the toilet from flushing again. Depending on which lines are frozen, the ice can also block the drain pipe, preventing water from flushing away.

As a temporary workaround, you can manually add water to the tank for each flush. To clear a frozen drain pipe, you can try filling the toilet bowl or tank with warm water and flushing to help thaw the ice. However, the best long-term solution is to unfreeze the pipes to get your toilet back in working order.

It is okay to use a drain auger on a toilet, just make sure you are using the correct tip size. The auger is a plumbing snake with a protective sleeve to protect the porcelain toilet bowl from getting scratched. Using too large of an auger can cause the snake to loop back and damage the inside of the drain and plumbing.

A toilet flapper will remain open when the chain that it is connected to is too short. The chain should lift the flapper just enough to allow it to open the rest of the way on its own. The chain should have just about half an inch of slack.

Basement toilets don’t always need a pump. However, it is the most common setup because plumbing systems use gravity to move waste away from the home. Basement toilets often sit below the home’s main sewage system, and installing a sewage ejector pump pushes the wastewater and sewage up to the main sewer line. Alternatively, you can use an upflush or macerator toilet that breaks down the waste and pushes it straight to the main sewer line rather than via a sewer line from the bathroom.