
Serving Bennington, VT and surrounding areas
In business since 1980
"Joe is a great salesperson. He helped us choose the best door style and color. He offered lots of choices in style and color, so it's easy to find a good fit. His prices were were good, and he offers a great value. My disappointment was in the area of schedule and communication. I don't mind delays since that's to be expected. But in this case it was gaps during the installation that was most troublesome. We have had refacing done previously and understand the process. With two men this was easily a 3 day job, as Joe verified. Given that all contents of the kitchen must be removed, time is a big concern. The start date was a Monday, but was changed to Tuesday at last minute. Tom and assistant arrived Tuesday morning, and began and departed at 3pm. They arrived Wednesday and departed at 430. They didn't come on Thursday which I was told about that morning. They worked all day Friday trying to finish but ran out of hinges. Tom promised he would return Saturday but then never showed. He arrived Tuesday to complete the job. So the kitchen was a mess for seven days for a three day job. I spoke with Joe and it seems the doors weren't delivered on time which impacted the schedule. I can understand that but the work should never have been started if the materials weren't ready. The work they finally completed the same very good, no issues so far. If only the installation had been more professional, this would have been a five star review."





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