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Northern Basement Systems

358 Gallison Hill Road

4.33(

Customers say: Quick response

•Approved Pro

28 local quotes requested

15 years of experience

Northern Basement Systems, is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade, combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says: should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral, and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is a hostage. Even Air b and bs offer full refunds on deposits within just a few days of their arrival date. 3 days to cancel with service not scheduled for 6 weeks out, Come on man. No materials were used. No service workers time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and the allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control over how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I did not spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed nice enough. No answer. No callback. I will never seek out their services again and I will actively discourage others from doing so but, based on my experience, I expect they do not care."

Eddie R on January 2023

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says: should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral, and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is a hostage. Even Air b and bs offer full refunds on deposits within just a few days of their arrival date. 3 days to cancel with service not scheduled for 6 weeks out, Come on man. No materials were used. No service workers time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and the allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control over how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I did not spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed nice enough. No answer. No callback. I will never seek out their services again and I will actively discourage others from doing so but, based on my experience, I expect they do not care."

Eddie R on January 2023

Foothills construction

Po Box 93

Foothills construction

Po Box 93

20 years of experience

Foothills construction is a small customer oriented Company with a focus on complete customer satisfaction. We work closely with clients to assure they get the quality and look that will keep them happy for decades. We strive to always improve and stay current with new materials and techniques to assure state of the art service and products.

We are a general contracting property service company specializing in all aspects of construction to weekly lawn maintenance programs. We are a fully staffed company who never subcontracts work to assure 100% client satisfaction. We accept all major credit cards and offer payment via our website granitestatelawns.com

Landscape Solutions

2220 103 South

Landscape Solutions

2220 103 South

19 years of experience

Landscape Solutions Is A Small Family Owned Landscaping & Property Management Company. We Work Hand & Hand With Each Customer On A Personal Level To Ensure Quality Of The Service. We Work With A Number Of Local Nurseries And Landscape Suppliers To Provide The Best Possible Product For New England's Unique Climate.

CRV Construction

PO Box 551

CRV Construction

PO Box 551

29 years of experience

18 PLUS YRS IN BUSINESS. START TO FINISH HOME'S 100% SATISFACTION A+ RATING WITH BETTER BUSINESS BUREAU BBB.ORG WWW.CRV-CONSTRUCTION.COM +

Muzzey Brook Builders, LLC

PO Box 261

Muzzey Brook Builders, LLC

PO Box 261

52 years of experience

At Muzzey Brook Builders, our goal is to not only help you build your home, but to make the process easy and enjoyable for you. We are a small residential building company with a wide range of experience. We can help you with all phases of new home construction or remodeling: from planning to turnkey entrance to the finished product. We also provide individual services such as deck design and building, masonry, and outdoor showers, to name a few. Projects, large or small, are completed with an attention to detail and quality that lasts. Home maintainance and monthly home check services are also available for non-resident home owners. Our exellent reputation and long list of satisfied clients attest to our superior craftsmenship, attention to detail, clear communication, honesty and integrity. We are happy to provide our client reference list. Our company is based on the belief that our customers' needs are of the utmost improtance. our team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals. We welcome the opportunity to earn your trust and deliver you the best service in the industry.

LaVorgna Construction Services

181 Waukeena Lake Rd

LaVorgna Construction Services

181 Waukeena Lake Rd