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"Install or Replace Metal Awnings or Patio Covers"

"It all started out well after purchase of the initial Angie's list deal.  We promptly agreed on a date and a gentlemen came to measure and start the paperwork. Install date was set for 11/5/15. On 11/4, I was called about setting an install date.  My response was I already had one for the next day. Long story short, the company did not bother to tell me they had cancelled my appointment, they just acted like I never had one.  It was as though one side of the business did not know what the other side was doing. Since I made arrangements to be home on the 5th, I was not happy.  We finally settled on the 12th and the installation went smoothly enough.  However after completion, I noticed the installers had broken a piece of moulding in front of the patio door.  I know they realized they cracked it because they used clear caulk as a fix. I called the company and they said they would replace.  As of 11/30, the moulding still has not been replaced even though I was told the installer was picking up molding on 11/17.
I will say the person who came to measure and the lady who did the follow-up calling were professional. However, I can't say the same for the install side. The contact person was nice enough but he did not contact me to say the install was cancelled and to me it's taking way too long to replace the molding the installers broke.  I view it as a lack of integrity to cover up breaking the piece and not bothering to say anything to me.  The patio door is beautiful and I had planned to purchase a front door from them but have changed my mind.
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"Quick response, clear discussion of work plan and materials/labor costs, communicative along the way, work was done efficiently and within the timeframe we discussed and the results are great. Great team, appreciate them!"

"Fantastic, very easy to work with and will use them again."

"Very professional and excellent customer service. The sales representative provided me with excellent options regarding installation of my window awnings."

"It was a massive project that included pressure washing and staining exterior decks, interior painting, plumbing, electrical work, and the installation of cedar tongue and groove shiplap on the walls. There are probably other elements of the project that I am forgetting at this point. Bret did an awesome job with it. I think the before/after photos speak for themselves. I highly recommend Bret Pelfrey at Detailed Precise Handyman."

With over 5 years of experience, Boots On The Ground Welding And Construction is committed to excellence every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business. Call us today!\n

Welcome to JTS Remodeling, LLC! We take pride in the quality of work and customer satisfaction that we give each and every customer! We are known to pay exquisite attention to detail while making customer satisfaction our top priority. Call us today to learn more about how we can help you!\n

If you want your job done with great detail call us now. We take great pride in all our projects. Heston General Contracting serves the great state of Virginia

At Ember Roofing, we stand tall as your dedicated roofing solution. Our commitment? A lifetime of craftsmanship and unwavering dedication to customer satisfaction. We accept all property insurance, ensuring a seamless experience. With 15+ years of combined expertise, we are your trusted choice for top-tier installations.