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"We were very pleased with the work done by Windows On Washington for our insulation project. They were very friendly and did a great job of communicating with us throughout the project. The estimator Shayne was very helpful in providing us and explaining several options for our insulation needs. And the installation team did quality work with attention to detail. Brian, Anthony and Rubin were very willing to explain any details to us as they performed the work and went the extra mile to ensure we were happy with the end result. We recommend them highly"

"Overall the installation went well except the "bowing" in the portion of the roof over the garage. We contacted Power on several occasions, but we haven't received a proper response yet. Below is the email we sent to Power. Power did acknowledge receiving the email, but nothing has happen so far. Email: You replaced our roof April 23, 2022 – project number 35-74502. We’re pleased with the replacement except for the portion over the garage…it’s bowing. Below, is our account of the events detailing how we have tried to resolve this issue. March 26, we met with sales team, Chris Pierson and Christy. We were assured that the bowing over the garage would be addressed and corrected since we were getting a brand-new roof, down to the decking/framing. The replacement should resolve this issue unless it’s structural. Brandon, project manager came out March 30 to check the readiness of the installation; to verify the frame could support the new roof. During the appointment, he mentioned that he would be on site the day of install. The roof was replaced on April 23rd. No on-site manager ever came on site, the lead guy of the work crew was not an effective communicator. We engage beyond the one time he asked for an extension cord. I called POWER and left a message with Chris Pierson that same day after the crew left to express my dissatisfaction with the roof over the garage. POWER came out to inspect/QA the project at completion (the roof) on April 25th, I believe his name was Zach. We pointed out the concaved roof on the garage. He stated that portion may be a structural issue and Power could not address that. I asked him how much would it cost to replace it? He thought about it for a minute or so, then stated it could be replaced, but it would be “redo” and he quoted us a price of approx. $8900. He proceeded to say that he could knock it down to about $7800 if we added an additional project to replace the house trim. This is when he mentioned that they have company meetings on Tuesdays in the morning and he was sure this project would be discussed. He acknowledged that POWER’s communication could have been better (better details in the project notes). We waited few days thinking that someone from POWER would reach out and when that didn’t happen, we called Chris Pierson (the POWER sales guy) on April 28th. During this call, Chris scheduled another QA/follow up appointment for May 9th at 10:00am; he said Dylan, a service manager would come out. On May 9th no one showed up. About 10:20am, we called POWER only to find out that we did not have an appointment for that day. We were not the appointment list. We then rescheduled for 10am the next day, not even 10 minutes later POWER called back to inform us that unfortunately they were not going to be able to make it because of some staff meeting. I recall asking “is the meeting all day”. That’s when we were told that the next available date was June 16th; feeling like we had no choice we accepted the June 16th date at 6pm to allow both of us to be present for the meeting. Upset and feeling like we were about to get the runaround, we placed a call to GreenSky (financing team) to inform them of the matter since loan was activated and payments would begin soon. After sharing the situation with the GreenSky rep, she took notes, and we submitted a complaint because again we felt like we were about to get the run around. On June 12th, we had a call with the assigned GreenSky caseworker. He advised that we should continue to try and resolve the matter with POWER. On June 16th around 1:50pm, I received an apologetic call from Terry, apologizing for being late, that his prior appointment ran over, he was out in the sticks and phone reception was not all that great. I mentioned that our appointment wasn’t until 6pm as so my husband could be home. I was told that I must be mistaken because they don’t make appointments after 6pm, his latest appointment would be around 4:00pm. He said that my husband really didn’t need to present, it would be a quick look and since he was in the area. He asked for a summary of the situation; I gave him the run down. He asked if I could send him a few pictures, which I texted him a few of the garage roof. He said he got the jest of it. He apologized and asked what could they do… we said that we would be open to a knocking something off the price or repairing the area. He said let me call my office. He called us back to say that someone from senior management would be calling us to try and resolve this that evening of June 16th, but still haven’t heard from him or POWER."

"NOVA Exteriors did a wonderful job replacing 3 exterior doors at our home. They checked every box one could ask for. Rob our sales rep was patient and understanding of our needs - even coming back a second time as we had a hard time deciding on what we wanted. Their team worked quickly and did a great job installing some beautiful new doors. We noticed after the installation that there were some imperfections on the hardware installed and they have agreed to replace them & their customer service was top notch. They responded quickly to some minor concerns and went above and beyond to fix the problem. While doors are never cheap, their price was right in line with other Provia vendors and 1/2 the price of Pella vendors. I'd highly recommend them."

"They were expensive, but clearly the best product."

"They honored their contract and were willing to come back and help us work through a problem that popped up. It was refreshing to have a company actually be responsible and take responsibility. They were kind, professional and actually took care of us, what else can I say?"

"Excellent job. Did within the time frame. Negotiable on price"

"We want to share with you how pleased we are with the work James and his crew from Apex Masonry did on our new permeable driveway which looks beautiful. We’ve gotten many compliments from neighbors. It is often frustrating for homeowners to find a reliable contractor but James is highly professional and personable and his crew is friendly and hard working. He gave us a comprehensive scope of work and a price and delivered exactly what he said he would do on the schedule he provided. James clearly explained all facets of the work and how his crew would accomplish each task. We wholeheartedly recommend Apex Masonry and James and am sure you will be as satisfied as we are."