"I have two heat pump units in air and they have replaced both of them with no problems very professional"

"Great, fast and professional service. Problem resolved immediately with a complete knowledge necessary repairs. Will definitely use this service going forays!!"

"Worked with the company on three projects, electrical, hvac and plumbing. All the guys were very knowledgeable and cleaned up after their jobs. Were great to work with."

"Our heat stopped working on one of the coldest days this winter. We contacted Angel at Elemental and he was able to get to us the same day and get our heat working. He was professional & knowledgeable and we appreciated that he took care of us quickly and his fees are reasonable. We will be using him for all of our HVAC needs from now on."

"They work well and effectively. Needed my kitchen floor replaced and they went above and beyond to repair a leaking pipe and replaced the insulation. Very friendly and helpful service! 10/10 will call again!"

"Under new Ownership! I have known the owners personally for 20+ years and can attest that they are amazingly generous, kind, and selfless people. Last month, the HVAC went out in one of my rental homes. I was out of town, and Excel flawlessly completed the project on time and without any complications. My tenants were completely satisfied with the level of professionalism they demonstrated, and I found their pricing to be very reasonable. I'm switching my HVAC company to Excel because of my inside knowledge of who the owners are and the high level of reliability and integrity the possess. You can't go wrong with Excel!"

"Wes WENT ABOVE and BEYOND to clean/ flush our gutters. They were long overdue for service and we've had water spilling over the sides during heavy rains. He cleared all the debris and then flushed the gutters & downspouts to ensure they would work as designed. Much appreciated!"

"We recently had our furnace replaced and the experience was excellent. The Baker’s team was professional, honest, and very knowledgeable. They explained everything clearly, showed up on time, and the pricing was very fair compared to other quotes we received. Highly recommend them if you need HVAC work."

"We had our ancient oil-fired boiler replaced with a natural gas, modern unit and separate hot water heater. On the one hand, it seemed like anything that could go wrong, did go wrong. On the other, we are very happy with the end result. The reason for my excellent rating is that this company responded to all of the issues quickly and decently. When a water leak under the house and another issue caused us to be without water (and hot water) for a night, they sent us to a hotel and paid for it. The owner, Andy Anderson, is a stand up guy. The (many!) extra pieces of work that had to be done (some possibly caused by the workers, but equally possibly due to old piping in a 96 year old house) were done at no extra cost to us, because he stands by his company, the quality of work, and cares about his company's reputation. If one guy didn't know how to do something, another was sent to deal with it, and make it right. Andy saw to the final check personally, which meant a lot to us- the end result is a perfectly functioning boiler and hot water heater. We would highly recommend this company and we are very happy."

"There was only one hang up. When I contacted them through e-mail I indicated that I wanted to talk about installing an antique wood burning stove in addition to the chimney inspection and cleaning. The appointment was made for the afternoon on a certain day. But, the guys called that morning and left a message on my voicemail saying they could come early. I did not get the voicemail and they showed up early anyway. I was not home but my mother was there. Unfortunately, these guys did not get the word from the scheduler in the office that I wanted to talk about the installation of the wood burning stove in addition to having the chimney cleaned. So they came did they work and left. I called the workers back (since I had their phone number from the voicemail) and communicated my annoyance at the schedule change. The guy was very apologetic and offered to come back though he was no longer available at the scheduled time which I had blocked off on my calendar.
However, we ended up talking about the project over the phone and he was able to give me all the information I needed about the potential installation over the phone. He was very knowledgable and helpful. So, I'd like to give them a "B" for punctuality though that doesn't seem to really fit the situation. So they get all As despite this little hitch.
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