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"Fantastic experience with JS Jackson! They did 2 projects for us - window replacement (6 windows for a townhouse) and cut and install new kitchen window. The leads on each project were very knowledgeable and great at explaining the process, answering questions, and advising on the best products for quality, budget, design, and function. Workers were friendly and professional. The office staff is very responsive at handling scheduling, permits, invoices, etc. It’s been several months and the windows are clearly properly installed, well-sealed, no leakage, and outside framing looks flawless. Would hire again!"

"I had a roofing service done. From the inspection to the final walk through, everything went great. I was impressed with the product that was installed. I'd like to thank Daniel, Omar, and Allen for working with me on this project. Wonderful job!!"

"It changed the whole look of house from inside and outside. The glass stayed cool all summer and there is no glare. We are so pleased."

"Wonderfully from talking to representative, ordering windows and window installment. Windows were installed in one day by a very knowledgeable installer. Hard worker, conscience, courteous and friendly. We would recommend this company to all of our friends."

"Only company I trust to do high qaulity work at a fair price. I will continue to use them for all house repairs."

"very pleased. Will definitely use them again."

"They are awesome! Very efficient."

We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We are experts in all aspects of window projects and specialize in multiple window instillation for residential homes. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships and guarantee your satisfaction!

West Shore Home offers a risk-free home improvement experience, so you never have to worry that you are sacrificing on quality, convenience, or expertise. We specialize in window, entry door, shower and bath replacements, including walk-in tubs. We offer fully customizable, limited lifetime-guaranteed solutions installed in as little as one-day. All of our installers are in-house employees, so we can guarantee the quality of the whole project from start to finish. We get it done the way you want - fast, easy, smart and right. \n \nOur team is following all CDC guidelines so we can provide you with the fast and convenient home improvements. We are also offering free virtual design consultations! Schedule your free consultation today.

"July 22, 2014 update.
 One garage door window was broken during the accident. This company's response stated that they would contact me upon my return from out of town. They did not. I called them and left a message but got no response.  I waited a while before calling again, assuming that they were simply busy. While I waited, I removed the remaining broken glass in the frame. In doing so, I had to remove brackets holding the glass, from the inside. I sent them an email several weeks ago, asking if they could sell me the clips, or if they needed to replace the glass themselves. No response!  I called them a week or so later, and spoke with the lady who answered. She recognized my name, she said, and would have someone bet back with me regarding the glass. No response! I called a second time, with the same information and was again told they would contact me. No response! A few days ago, I called a THIRD time, speaking with, I think, one of the owners. She assured me they would try to find the needed clips, and contact me. No Response!

At this point, I will either figure a way to replace the glass myself or call someone else. I also lowered my Angie;s List ratings accordingly. ]

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I called on a Friday, as the damage occurred on Thursday night. The lady who answered the phone said "all our crews are out for the day - we can be there Monday". I was a bit surprised, as their site states "24/7 service". We were leaving on vacation on Tuesday, so I was a bit nervous about getting it fixed before we left. With few choices, I agreed on Monday.
The service tech arrived at the scheduled time. He gave me the impression that he was new in the garage door business. He asked me what happened and what the current shape the door was in. I was very pleasantly surprised that he immediately started repairing the door using a set of horizontal braces. I assumed he would try to sell me a new door. It took him no longer than half an hour or so, and the door worked - good as new. And the price was very fair.
I was a bit surprised that they would send a new worker out without an experienced person. One of the glass door windows had broken, and he did not know how to replace it. He called later and asked to come back to measure the glass - something he should have done while still here. We were too busy packing, preparing pets, etc., so I had to tell him it couldn't be done that day. I was also surprised that he didn't offer to adjust the Down Force on the door, to keep the problem from happening again. When I asked him why the door failed to reverse, he muttered something about sometimes a chip in an opener will fail. Again, it seemed that fixing the root cause of the problem would go along with the repair. I've made this adjustment several times over the years, and know that it only takes a few minutes. In fact, I mentioned that it appears I will have to adjust the down force - assuming he would take the hint that he should do it. His response was "yes, it appears that it needs it". Maybe he didn't know how.
Bottom line - The immediate problem was fixed, at a fair price. I would use this company again - although would insist on an experienced person."