"I bought a 199 dollar coupon from Angie’s list for 8 hours of painting work. Wilbur was quick and responsive, and came out to give me an estimate immediately. He assured me that painting over my current wallpaper in these rooms would be a lot of work and gave me an estimate of 850 plus purchase of paint. While it sounded a bit overpriced, I agreed. He put me on the books immediately, which I truly appreciated. I even changed my mind about what I wanted painted, and he was quite agreeable to it. The morning off, he was here with two women. They were professional and overall got the job done in a timely manner. However, it is the handling of payment that left me with a VERY bad taste in my mouth. I was struggling with two very small children, and about to leave for a birthday party when he insisted that I pay by check immediately. The job wasn’t finished. I asked if I could send a check by mail, all to no avail. Balancing a screaming baby, I grit my teeth and wrote the check. Frankly, I felt discriminated against. I highly suspect he wouldn’t ask this of anyone who was Caucasian and living in a gated community as I am. Most people would sympathize with a woman in that difficult situation. Also, a spot was missed. He came out to fix that within a couple of days, and apologized for the interaction. He stated many people haven’t paid him, that is why he insisted. And of course, talked over me as soon as my husband came in the room. That’s still no way to treat a young mom and professional who paid for what I suspect is an overpriced job. I’m sure he will deny all of this, but that doesn’t make it any less true. Don’t make assumptions about people when you don’t know them. While he and his crew did a great job, and he will insist he didn’t discriminate because he ‘hires black people’, I’m still very disappointed and cannot recommend him because of this. The truth hurts, sir please check your incorrect biases at the door. I doubt you would’ve done this to a man or a Caucasian, don’t do it to me, either. I have no intention of hurting you or your business, but I hope you keep this in mind during future interactions with other customers. For these reasons, I don’t think we’re a good fit in the future."

"I had a large wallpaper install job and they installed every wall with excellence. Their attention to detail and professionalism keeps me calling back again and again."

"He?s been doing wallpaper and other odd jobs around my house for years now. It?s refreshing to have found somebody who does amazing work and can be trusted."

"He has done several wall covering projects for us in 2 of our homes. Also professionally hung shades for us. All of his work continually exceeds expectations. We don't always choose the simplest design and he always does a great job, never has a problem making it happen."

"Camilo was awesome. He did great work on the guest bathroom and gave my wife some super helpful advise on some future projects. The price was reasonable and timely. We will definitely hire him again."

"I felt they did a fairly good job, just missed some details and seemed to rush through the cleaning. Two people came to clean and they did not stay for 3 hours... they were probably here for 2 hours total, so I feel like more time could have been spent to avoid missing some of the details. Examples of what was missed: - lamps were not dusted - wine bottles and wine shelves in a piece of furniture were missed (i did ask her to do them and she did) - a tile shelf in the bathroom was not cleaned and still had grime on it - missed dusting nightstands and dusting under the bed. They are VERY responsive! I sincerely appreciated the ability to communicate through email and she emailed back right away."

"Carlos and his team were amazing! They installed a new Ikea kitchen and they did not cut and corners. They were professional, efficient and did quality work. Very happy with their service and happier with how my new kitchen turned out. Highly recommend!"

"The pro did an excellent job on the drywall and painting he did to one of my bedrooms. I will definitely hire him for any future jobs."

I have a Painting and Renovation business and I like to have my customers happy and work with them.

"This was our first encounter with James River Painters for wallpaper removal and interior painting of our home. The customer service proved to be very outstanding, which made our first experience memorable and pleasant. As far as the charge for the service performed, we had gotten estimates from other companies and James River Painters' fee was in the middle. The overall job was beautifully done and superb customer service. We are extremely satisfied and certainly will not hesitate to contact them in the future."