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"Great service, professional and completed job per schedule."

"The most important part of the rating is that their employee stole from me. I have it on security cameras and shared with the project managers and one of the owners. The company did nothing to fix the situation and that person still works for the company. The project started second week of July for a 3 to 4 day job according to them, they finally finished the first week of November. The material was delivered 5 days before they started which is good but they spread it across my front lawn and killed my grass. The crew that removed the old roof had chipped paint off my house and practically destroyed my leaf guard gutters. They left a mess around the house and did a poor job of clean up. I have placed numerous call to several employees with little or no communication. All we got were excuses about why things were taking so long. I was promised constant comunication from the project manager and I got nothing. Our project was passed from person to person because noone cared enough to do what was right. The owner even expressed to me that his roofing crews did not pay attention to details while working. They used caulk to seal screws that did not bite down and did not tell a supervisor. This would not of lasted as long as the guarantee on the washers of the screws. The sad part is that I am the one who noticed all of their mistakes. The roof was installed in such a way that rain water was not going to a gutter and was all running of by the foundation. It took 4 attempts and over 3 months to fix correctly. The gutter crew replaced a 30ft section but it took them 4 days to complete and it was still not right. We had to have someone else come out to fix it. The owner did express that due to all of the issues with this project he would give me a discount. After asking about the final bill to several others we got an invoice with no discount. I have tried to contact the owner several times and I get no response. The best part of the entire company was the sales rep Ben. He cared more about the project, the customers and the business than the owners do. If this company was the last one of its kind in the world you should ask to deal with him."