
Serving Clifton Forge, VA and surrounding areas
In business since 1997
Free estimates
"Exceptional service! We originally called Steve to ask if he could tell us if a certain wall was load bearing, as we'd never had to make that determination before, and didn't want to risk making a mistake if we took on the project ourselves. He said he could, and we arranged a time for him to come to our house. He was prompt, friendly, and professional, and he took a look at the wall (plus another one that we were also considering removing), and let us know that one was safe to remove, while the other wasn't. We thanked him, and asked how much we owed him for his expert advice. He said that we didn't owe him anything. Since that was the only reason he'd come to our house, we were really amazed. Out of curiosity, we asked him how much he would charge to take down the wall and get it ready for paint. He said he'd put together a quote and let us know. We heard back from him the same day with a quote of $1200, and said it would probably take a couple of days to complete the project. We asked if he had a military discount, and he said he'd see what he could do. We heard back from him very quickly, and he said he could give us a military rate of $1100. We decided we were better off hiring him than doing the work ourselves, and made arrangements for him to come out in a week, when he had free space in his schedule. However, a couple of days later, he called and said that upcoming rain had delayed another project, and he asked if we'd like him to come out earlier. We said that would be great, and set up a time. He arrived promptly on time, did the work quickly, kept our home as clean as possible during the project, and cleaned up after himself when he left. He worked essentially 2 1/2 full days, then came back in the evening on a 3rd day to finish sanding after the mud on the drywall was dry. His work and professionalism were exceptional. We also asked him to take a look at an outdoor faucet, which he took apart and then explained which piece was broken and needed replaced. He was willing to do the work, but explained how we could do it ourselves. Because he didn't actually repair the faucet, he again refused to charge us for his advice. The same was true for a couple of other issues in the house--he evaluated them, and told us how to fix them, then refused payment for the advice. He was certainly willing to do the work; he just wasn't going to act like it was something that wasn't simple for us to do on our own. We would absolutely hire him again. He was prompt, honest, set a fair price, and did great work. He was also an absolute pleasure to do business with.
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