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If your garbage disposal powers up and you can hear it hum, but the arms inside aren’t moving, the problem might be a stubborn clog, a build-up of grease, or a jam of the impeller plate. To troubleshoot these, ensure your unit is off and disconnected from its power source before checking inside the drain or attempting to manually rotate the impeller arms or plate from the underside of the unit. A hex wrench can help.

There are many maintenance and repair issues that lead to a malfunctioning garbage disposal. Regular clogs place wear and tear on the motors, leading to an eventual shutdown. Electrical issues at the breaker, wall outlet, or disposal itself can fry the unit. The most common cause is simply a worn-down motor. These motors can only handle so much use before powering down for good. 

On average, a garbage disposal can last anywhere from 7 to 12 years, with many models functioning well for about 10 years. With heavy usage, a motor may last a minimum of five years, while grinding plates will wear down over time. It's generally a good idea to consider a replacement if your unit is approaching the 10-year mark. Other signs that it's time for a new disposal include frequent leaks, persistent clogs, lingering odors, lack of power, or unusual noises. If your unit is not that old, it's worth investigating if a less expensive part, like a rubber seal or a loose hose, is causing the issue.

Never put glass in the garbage disposal. It can damage your disposal or eject shards of glass out of the disposal and cause injury. If you get broken glass in your garbage disposal, turn it off and cut the power from the breaker, use a tool like pliers or tongs to remove the glass, and use a wet-dry vacuum to remove the remaining glass pieces. If you can’t access the disposal safely, call a garbage disposal repair pro.