Get matched with top generator installers in San Leon, TX

"I paid for a maintenance contract w these people then called them for repair work. They misdiagnosed the problem three times then left the battery and parts of my very expensive standby generator out on the ground and in the weather. Then they admitted they were not even authorized to do warranty work on a cooler generator. Now with my maintenance contract, and my money, they have not contracted out the work, will not return my calls, my texts or my emails"

"Good all around but did not mark the breakers/circuits."

"Services were professional and I was quite impressed with the outcome of my services. I am recommending them to my entire 55 plus community."

"SSGE acted like a teenager wrt aftersale service. The first time I called SSGE was when then was an alarm on the system, ( a year after install) and they refused service!!! The reason per SSGE was that there was dispute during install. During the sales process, SSGE had told me that HOA approval was NOT needed. Right after installation, the HOA wanted to remove the generator, and it took me 2 weeks to sort out the issue. I paid SSGE the second half of the payment in full only after the dispute with HOA was settled in about 2 weeks.Is that a good enogh reason to not provide service?? I had to call Generac's head-quarters and they helped me trouble shoot the alarm on my system."

"It was a complicated installation because the original box size is not made anymore, and fitting a new box into the same space was very tight. Texas Electrical (SW) charged me $120 for an estimate and then refused to do the job. But Robert Vielma of Mr. Electric conquered the job in 100-degree heat. He also added a surge protector. No doubt who I will call if I need electrical work done again. A++++"

"I've had EV charger installed 2 other times prior to using Santiban Services Group (different locations), but never once experienced this level of customer service that Gabe provided. Although, it was my most expensive installation (which I can't blame them due to the odd place my builder placed the breaker box), but the price was quoted fairly and justified. Gabe went above and beyond such as stopping by my house, taking photos, drawing where he was going to do the wiring, and walking me through his findings. On top of that, he even did a load calculation which advised me to install a load management system so my breaker box wouldn't overload. This alone said he's a very thorough and dedicated person. I appreciate that so much because no other electricians were doing that and kept telling me that "it will be fine". Being a first time homeowner, I would like to protect my house to the best of my ability, so saying "it will be fine" doesn’t really give me a peace of mind. So thank you Gabe!!!! For helping me to ensure my breaker box would be fine with the new addition. I hope to continue to use your service in the future 🙏🏻 😊 also, thank you for going the extra mile to vacuum the work area after you guys were done, it was a very nice gesture 🤗"

"The technician was able to diagnose the problem pretty quickly. He informed us what needed to be done and repaired our AC unit in a timely manner. He was kind and professional."

"Great installation and communcation"

"He is an excellent technician. He has done multiple things for my home and business. He listens and takes recommendations."

"NEVER use this company if you want work done correctly and expect to have any type of customer service. Alan at first is a very nice person and appears to be knowledgeable. - I wonâ t discredit him on that. However, he does incomplete work and then ghosts you when you attempt to call or text. In the beginning he will respond after about 10 attempts and with me he claimed he had a new phone that somehow he was not receiving calls/texts. After about 4 months of my texting (not daily because Iâ m busy, but every couple few weeks) he did return to replace one faulty light that never worked (he installed down lighting on the front of my home, 3 on each side) however when he showed up he said he had the wrong light and would return the next day. Now another 2 months have ticked by and I still cannot get him to come and replace the light. Mind you this is not a simple light bulb change. Trust that I went to see if I could just do it myself and even asked when Alan came by after four months with the incorrect replacement light. These are wired and installed under the roof. He finally engaged again a few weeks ago and said he was ordering some and would make this right. I have been texting and emailing only to be ghosted again. Mind you I believe these can be purchased at any Home Depot or Loweâ s. Itâ s going on 6 months now, no Alan. Iâ m considering a small clams suit just to send a message but I truly just want the light replaced. Also, he does not provide contracts which should concern you. My project was small enough (less than 1K) that I was not insistent. If you decide to use Alan, insistent on a contract with start finish dates and outline what happens if the job is not completed satisfactorily. Also insistent he writes down what materials he is using if you are allowing him to purchase them. Another reason that Iâ m beholden to him is I donâ t know what lights he installed and would have to pay someone to come out just to find that out. Of course, after my experience I went and researched his reviews and learned other customers on other sites have complained about Alan ghosting after he is paid for a job. I also think he has had a couple of other companies under different names probably because because of bad service/reviews. By the way, I used him because he came highly recommended by 3 of my neighbors. Itâ s just hard finding people who do good work and stand by a commitment to do good work. By the way, in the middle of this I let Alan completed two other projects (ceiling fan and camera system installation) and those projects were mostly OK. There are other reviewers who indicate Alan works hard for his money and that is true; hence, I thought I could really trust Alan to return and correct this light replacement issue. I guess what they say is correct though, trust no one. I will keep trying until I can get some time off to file a small claims suit. I am really sad it has come to this. But I had this particular project done for safety reasons so itâ s very important to me - I even explained that to Alan as well."