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"Last October, my sister, an elderly veteran living alone, contracted Genie Bath Systems to remodel her master and guest baths. She was diagnosed cancer and passed before the remodel was complete. Which, to be fair as we were not able to work with Genie while attending to my sister. The contract was expensive. Very expensive. The cost of the remodel is close to 1/4th the value of her home. I noticed there were issues with the remodel that showed a surprising lack of attention to detail. Genie sent people to address the issues twice. Yet issues remain. My calls to my contact at Genie are now being ignored. Also, the only document I have for the remodel is the contract my sister signed. It is not detailed. I have and continue to ask for a breakdown of the cost. An estimate or work order. This request is also being ignored. I am disappointed and have to wonder why Genie will not provide this information. I have several other questions for Genie that I will not go into here. But based on my experience, I cannot recommend Genie. In fact I would warn anyone considering Genie to be very careful about the cost of the contract."

"Excellent work. Very professional staff. On time and efficient. Clean."

"They are wonderful a great couple that has the ability to work together and have a great relationship with each other and perform as a great team. They did that performance perfectly in my home 💜 first time I have been happy in a year and a half from other contractors dealings. This couple is trustworthy and friendly and they got the job and redo done in 2 days. If you need repairs done in your home call them. I have never met someone who said what they were going to do and do it.💜They will be back to finish other jobs needed in my home. Thank you for what I thought was impossible to accomplished."

"Very great service. Professional staff as well as great communication. Had the job done in a timely matter as discussed. I definitely will be using them again!!!"

"Nick and his team were amazing they spent the time with all the little details. All the work was above standards. I highly recommend them for services"

"Joe and his crew did an excellent job for us!"

"Everything went so smooth in one day. The shower is so beautiful and stylish. Mr. Eric was so polite and friendly. He went above and beyond his duty I need to have a different showerhead from what was on my contract. He was able to come through for me. He is just so Awesome!!! I am enjoying my new shower."

"The MESS! They made of my closets when they put things back in there( really looks like they threw things back inside) was Horrible!!! I have 3 huge closets upstairs beside the clothes closets, that I keep neat ,clean and orderly with holiday decorations. They did not paint the wall along the steps from where they removed carpet and replaced it with vinyl laminate. My bathroom that they used upstairs was left filthy with their urine stains on the toilet and the floor. I feel like I spent a lot of $ ( almost $7K) and I still need to pay some one to paint the area around each stair and I have several hours of work to remove everything out of the closets and put everything back inside."

"Did not confirm appointment. Did not do two rooms. Did not move the few pieces of furniture in the house and cleaned around the furniture leaving the tile and grout under the furniture not cleaned. Charged more than submitted in the his proposal. Mr. Turner was unresponsive to all my questions. Claimed to have cleaned all spaces. I would not recommend John Turner or his Coastal Bend Company. It was an extremely unprofessional experience and very disappointing result."