Get matched with top drapery cleaners in Point Venture, TX

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"

"I worked with Andrew Bobst through a flood remediation process. And while he was extremely responsive & quick to come out to the house in the flood aftermath, the rest of the process was like pulling teeth. There was unclear communication about how long the dryers needed to run, promises of working with insurance, but to which I later became the middle man for payment. And most significantly, a tile that was ruined when the walls were taken out. I've spent 5 months trying to work with them to get them to replace this. And I've even offered to provide a replacement tile myself, if they'll just have someone come replace it. Unfortunately, despite countless followups, Andrew has not made the time to get this resolved. So I certainly won't be giving them my service again."

"Anastacio at Extreme Air Duct has been my “go to” technician for several years, and I request him specifically when I want my carpets cleaned. He always telephones ahead of time his expected arrival and greets me with a beautiful smile. He and his assistant do a wonderful job of removing stains and making my carpets clean and smell fresh. Ask for Anastacio, he will leave you and your carpet happy.😊 "

"It started off okay. I only found out the extent of what they had done when I returned home several months later. They had offered to do some contracting work as well since I wanted a few alterations to the house. What I didn’t know at the time because I had to vacate the house while they replaced floors, changed appliances, replaced all the wiring in the house, etc., is that they hired illegal immigrants to do the work who I’m not quite sure were even licensed to do it. Sylvia at one point sat down with me and said she specifically she wanted to help this class of people through offering them jobs. I’m not opposed to that provided they are QUALIFIED to do it and don’t do crummy work. Furthermore I ended up hiring one of their cleaners to help me with some things. She herself had DACA but her mother who worked here as well at the time was illegal. I have a sensitive job with the state and specifically cannot hire illegal immigrants. In addition, I was told by this young woman I hired that she and her mother were instructed to throw anything away that “had dirt on it”. Consequently I’m missing thousands and thousands of dollars of merchandise, including jewelry and kitchen appliances that were in boxes, food I had shipped there for them to put away, and home decorations, as well as heirlooms, dishes, and silverware that was in the sink, or the dishwasher, or drawers and cabinets in my kitchen and bathrooms. I dropped by the house to check on things one night. It was 9-9:30 pm. I heard someone rummaging around in the backyard in my things. N & S had put all my furnishings and appliances on the back deck including 100+ year old family antiques. Uncovered. At any rate I rather stupidly opened the door as it could have been someone with a gun, and I find this small Hispanic man who speaks no English whatsoever rummaging through what was put out there, going through items and boxes that had nothing to do with electrical work mind you. He handed me a phone and it was Sylvia one half owner of N&S on the line with him. She said he was the “electrician”. She had to translate as I showed him the work. I don’t mind that, it’s that I don’t think he was even certified as I look around today at the shoddy workmanship of whoever she hired and charged me $30/hr plus, in order to complete things I asked for her to do. I fully regret ever hiring this company. I wish I could undo time. They have literally destroyed my confidence in hiring contractors. I will never do it again unless I know 5hem already or get a referral from a known contractor. They either threw out or stole food, priceless heirlooms, jewelry, appliances (then reinstalled the old broken ones), etc. They threw out a super expensive mattress and tried to replace it with a cheap one. I don’t appreciate what they did, which is enrich themselves at my expense then not deliver. I could go on and tell you story after story of how they utterly failed to do what they said they would do, a good job mainly, and to save me money. I look around on and a half years later and so many things are broken that they installed incorrectly it’s just laughable that they are still in business fooling people out of their money I’m sure."