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"My inspector, Justin, did a great job with my apartment inspection. He was very thorough and found that the dishwasher wasn?t working, which was really important for me to know. Because of his inspection, I?ve decided I don?t even want the place if they aren?t going to fix it. I?m glad I was able to be there the whole time, and Justin took the time to answer all of my questions clearly. I really appreciate his professionalism and would recommend him to anyone needing an inspection."

"Very honest and professional"

"My 11th month home inspection was completed by David Berryman. David demonstrated exceptional professionalism and attention to detail throughout the process. He was thorough in his inspection, making sure every area was checked and documented. David took the time to listen patiently and addressed each question I had. His ability to break down technical details into easy-to-understand language helped me learn more about my home. He also identified a few issues that might have been overlooked. His insights were valuable, and the inspection report was available in a timely manner."

"as advertised"

"It is hard to believe a once reputable company could handle my home recklessly and create more damage than they came to repair. They were hired to clean dust from redoing hardwood floors. Period. They sent a third-party team - without disclosing it - which somehow stirred up soot with their air cleaning machine. When they came to fix their own mess, their hoses ruined the newly done hardwood floors with scratches and scraped the new wallpaper. They poured water on the floors and scrubbed them such that they also buckled. Everything had to be redone. They would not accept responsibility, They literally RUINED the rooms they were in when they came to clean dust. Just dust. The crews tried to blame the A/V techs who were working in another part of the house and didn’t have any equipment on them but tablets for programming. But we quickly saw that lack of accountability starts with the owner, who has never called back. Upon researching how this company could have become so incompetent,, I learned they over priced services when people’s home insurance will pay. This once was an honest business. Now, it is NOT. It is a hazard to bring them into your home. It is corruption."

"Could not possibly recommend this company more! My husband and I bought our home a few years ago. Although we'd heard concerns about buying a pier and beam home, we fell in love with this one, so we brushed them off. The only issue was that it had some sort of musty odor but we thought it was just because it was older. We did some upgrades but the smell was still there. After researching it, we became concerned that it might have something to do with mold in the crawl space. We called the company and Derek, their specialist came out the very next day. Not only did we have mold in our crawl space but a lot of moisture (this was why our floors were starting to warp!). The workers that came out were friendly and prompt. They were easy to have around and updated me throughout the entire process. My husband and I could not be happier!"

"BPG Inspections Failed to Honor Their Guarantee or Take Accountability Summary: In my experience, BPG Inspections failed to uphold their guarantee, and I encountered poor follow-up and vague, shifting justifications for denying my claim. Details: I hired BPG Inspections in Pensacola, FL, to inspect a home I purchased in April. The inspection occurred in March, and I moved in during May. Within a few days of moving in – well within the 90-day warranty period – I discovered two issues that the inspection report had explicitly marked as functional: 1. The garbage disposal unit did not work (it made a soft noise but did not function). 2. The HVAC system failed to deliver air to the kitchen and adjacent bedroom, though the inspection report had indicated the air handling was operational and in good condition. I promptly emailed BPG about these problems, and while the inspector initially responded, I was then passed to their claims department. After repeated follow-ups, I finally received a call on June 23rd – nearly a month after reporting the issue – only to be told that neither issue was covered under their warranty. I raised the following concerns: 1. For the HVAC, the inspector had confirmed it was functional in an email, contradicting the claims department's later justification that it could not be tested. If no air reaches two rooms, it should have been evident during either heating or cooling tests – this was missed. 2. For the garbage disposal, I was told it was a "kitchen appliance" and therefore not covered, despite it being a fixture included in inspections. When I asked where the warranty excluded it, I received inconsistent explanations. At no point did the company offer to re-inspect or further investigate these issues. I expected more accountability from a professional inspection service – especially one offering a guarantee."

"Great job and out did my expectation."