Get matched with top gas leak repair technicians in Maxwell, TX

"I had a problem with my AC and called them for a service appointment. John Wayne has a good reputation, so I chose to call them and they were quick to respond. The tech who came to my residence was very friendly and professional, however, he seemed more like a sales rep than a technician. After a few hours and $950 worth of work, he indicated that the HVAC system was not repairable. He created a quote for various options to install a new system. I had previously researched average costs for replacement of a 5 ton / 16 SEER system, which averaged approximately $9-10K for a reputable company with reliable brands. The first option the tech provided was for $40,600, which was a little surprising. He offered several options, with the cheapest being $10,700 for the lowest quality equipment and least warranty. He indicated that the primary difference between John Wayne and other companies is the quality and training of the employees. He also used typical sales techniques, such as “why would you feel different tomorrow” when I indicated that I’d prefer to think about the decisive overnight. During research online, I saw that John Wayne uses Amana products, which are a little more expensive but highly rated and manufactured here in Texas. I purchased a system one echelon higher than the lowest priced system for $13,700, still well-above what I was prepare to pay; however, the tech indicated that they would waive the outstanding $950 bill if I purchased the system and they would be able to install the next day. The next morning, four techs arrived, all pleasant and professional; however, only one appeared to be a trained technician, while the other three appeared to be labor for assisting and conducting menial tasks, such as cleaning the ducts. Within the first hour, two of them accidentally shattered several sconces on the chandelier in my dining room when a piece of equipment fell while cleaning a duct. They are still here in my house installing, but I truly feel like paid too much. Again, I don’t doubt that they are a solid company, but feel like was pressed by a salesman rather than a technician when I needed an urgent problem addressed. I believe I could’ve purchased just as good of a system, maybe better, from a reliable company for a few thousand dollars less."

"Very pleased with my experience and found they were competitive on pricing compared to other estimates."

"Great job and excellent service"

"He did great. Lit the pilot and it came right on. I thought it wouldn't get fixed but within 10 minutes he had it on. He didn't charge me for the help either."

"Hector and his crew came out to do a tile job for me around a back yard pool. They completed the job as scheduled and worked late into the evening to meet the deadline. Everything looks great. Very professional as well."

"Better than I could have hope for. we are very satisfied. I highly recommend Wavy Restoration and the owner Jacob. Jacob and his team know what they are doing and they do it well. They are very clean as they go about their work. Jacob is very responsive, he came out to access the situation the same afternoon that I call him. My highest recommendation"

"It went great! They showed up the same day to give the quote and do the work and it was all done in less than a couple hours! I would totally call then again."

"RATINGS: Seemed to go well during his visit but how do I rate when they are turning me away for follow up!! We went through our home warranty we received with our home purchase so paid them $75 which you pay for each claim. They covered part of one problem. So ended up paying $350.00 anyway. Seemed to have fixed these, was satisfied at first since we were desperate to get the pouring water from the outside sprocket fixed. The inside tub faucet began to drip more and more so I called after Thanksgiving (month and half after). They said only warrantied for 30 days. I just wanted to talk to "the nice guy who did the work, Patrick" but he would not return my calls and the office person said to call the warranty company and place another claim. I just wanted to talk to Patrick regarding this problem since he originally fixed it. Another claim for the "same problem'?? So I called again, texted the number I had and they kept sending me the phone number to the Warranty place which I didn't want to bother with. Looked up the website on his business card "[*** Link removed ***] and it comes up in Chinese!!! No google reviews or yelp! Did see they are a 22 yr. business...don't get it!! Bad business? I am big on yelping...can't do that. So, Warranty company paid them and I paid them! He was very nice before he go paid...we all need a plumbers name on hand for emergencies etc. NOT THIS ONE!"