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Generally, snow removal from a roof should occur once over six inches of snow accumulates, especially if you notice that ice dams have formed. Without ice dams, you can let the snow accumulation hit 12 inches before removing it. However, the amount of snow that is too much for your roof also depends on the sturdiness of your roof and the compactness of the snow. If your roof needs maintenance or has structural issues, it’s best not to let the snow accumulate too much for fear of collapsing.

Leaving a significant amount of snow on your roof can be risky. Most roofs are designed to handle about 20 pounds per square foot of snow, but exceeding this limit can lead to a roof collapse. A collapse can cause severe damage to your home and belongings and poses a physical danger to anyone inside. Furthermore, heavy snow accumulation increases the risk of ice dams, which can cause leaks and water damage to your roof, attic, and interior walls.

It is not advisable to use salt on your roof to prevent or remove ice dams. It’s not only mostly ineffective but can also cause serious damage to your roof itself. Salt can rust metal, damage masonry, pit shingles, and cause runoff that’s damaging to plants and animals. 

On average, cleaning a roof will take between two to five hours. This timeline depends on the size and slope of your roof and the severity of any stains. Cleaning roof stains can take additional time, especially if there are signs of moss or algae.

In addition, the age of your roof makes an enormous difference in the time it takes to clean it, as older roofs need more gentle care. If you have significant landscaping in your yard by your house, your professional roof cleaner will need additional time to protect it from cleaning chemicals.