Get matched with top upholsterers in Hempstead, TX

"I kept being put off and put off. They would text me saying they'd contact me. They'd say they were on their way and then not show up. I paid in full when they ordered a part, and it took them a week to come out and finish the job. I had to read the riot act over the phone to get them to respond, after they had cashed my check! They were supposed to be here at 8:30 yesterday morning, got a text saying they were running behind, and then I never heard anything else from them all day! The service was terrible! The only thing I'm happy with is that the furniture is finally fixed."

"price is better other places magnets do not work keeping panels connected"

"They did great"

"Excellent work."

"Brightway Carpet Cleaning is an excellent business. They truly care about the satisfaction of the customer and will go to great lengths to achieve that. I had used them before on our prior home and was extremely satisfied with them then, but now I could not be happier with their services! We just moved into a new home that had carpet that had not necessarily been well-cared for or respected. I had Brightway clean the carpets (of which there is a lot of square footage) a couple days before we began to move in. However, once we arrived at the home, the prior owner had still been living in the house in the couple days' interim (they were supposed to be moved out but they did not) and left the carpets very dirty again in some areas, including pet accidents that were left to sit. This rendered the carpet cleaning we just paid for not nearly as effective as it should have been. I explained the situation to Brightway, and they told me that they would come back out and clean all the carpets again for me at no charge because that situation was out of my control. They also came out to the house on two separate occasions to look at the carpet and assess the ductwork/ventilation system for potentially needing to be cleaned. That is AMAZING customer service!!! One of the best parts is this, though. We concluded that the ventilation system needed to be cleaned also. My entire family had been struggling with allergic reactions (coughing, sneezing, lots of drainage) ever since the first day we stayed in the new house. It was particularly bad overnight, and we were all losing a lot of sleep. Dallas not only came back out and cleaned our carpets a second time, but he thoroughly inspected our ventilation system and did a fabulous job of cleaning and disinfecting it. The very first night after he did it, we all noticed an immediate difference in how we slept and we didn't experience any of the allergy symptoms we were having. My two little boys are sleeping well and not struggling. Every day since the ventilation cleaning has been a dramatic change for us. That is priceless! Dallas did a fantastic job and is committed to excellence. Kevin, Dallas and Denise have helped us so much! Cannot say THANK YOU enough!"

"Harry was great. Work was well done, very quickly. He even told me where I could go to select and buy fabric to save money. We will definitely go to him for our next upholstery needs."

"Marilynn and Jack are great! Prompt response to emails, questions, and quality workmanship for a reasonable price. So glad I found them!"