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A clogged air gap can cause a dishwasher not to drain. There are, however, other potential issues that can lead to improper drainage. For example, if you have attached the air gap to a garbage disposal and forgotten to remove the knockout plug, wastewater may backflow into the dishwasher. Check that the air gap is installed properly, and then look for clogs in the air gap and dishwasher filters. 

Your dishwasher drains through a hose that attaches to the plumbing below your sink or snakes out the back of your machine. In most cases, you can access one side of the hose from below your sink, as it usually ties into the same drainline that your sink uses. Otherwise, you may need to pull the dishwasher out of the counter to access it.

Water may linger at the bottom of your dishwasher if the cycle is interrupted or if there’s a clog in the system. Begin by pressing and holding the cancel button to ensure the cycle finishes. You may need to check the filter, hose, air gap, and garbage disposal for clogs if it still doesn't drain. If the problem persists and there is no visible clog, a professional will need to assess and fix the problem for you.

Leaks, poor drainage, failure to start, water not heating, and excessive noise frequently require service.