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"DO NOT TRUST THIS COMPANY!! I ordered a two-day treatment two weeks apart for pest control for a bedroom and living room in our house. We chose to use Spider Man Pest Control services this time because the cost estimate was a lot cheaper than other pest control service companies. The Spider Man Pest Control service employee arrived alone on the first scheduled day of service and told us to stay outside the house while he sprayed indoors. This not unusual as we have had pesticide treatment in the past from another company and have been told to wait outside during treatment. What was unusual was that he stayed indoors for ONE AND HALF HOURS to spray one bedroom and a living room. I even began knocking on the back door asking why it’s taking so long. I discovered a few days later that HE HAD STOLEN ALL OF MY FINE JEWELRY AND A JAR OF RARE COINS. I found my jewelry boxes and were completely emptied out. The following morning, I immediately contacted the company and spoke with the office manager, Cindy, and told her what had happened. She denied everything and said that he couldn't have stolen anything because he was ex-military. I told her that I would be filing a Police Report and she told me that that wouldn't matter since the owner is "good friends" with the Police Dept. Furthermore, after the first spray I had called them 3 days later and told them the first spray did nothing for the bugs and wanted to cancel the follow up appointment. I had paid them $757 in full on the first appointment. I asked them to return half of the amount paid and was left a voicemail message from the office manager and spoke with the male office staff who informed me that they would be sending me a $200 refund. After a few days, I called the owner, Warren Remmey, and told him about the theft incident. He responded with a cocky attitude and denied anything was stolen and went further to say that he would not be refunding me anything. No other company staff or owner were present when the incident occurred. Still grieving from the loss of my precious gifts given to me, family heirlooms and rare coins collected during my lifetime and left with an ongoing pest infestation."

"Ordered product in Amazon. Used spray twice as recommended. Not one dead bug. Asked for refund and they refused saying I used the product. Huh?? So...there us no money back guarantee and they do not stand by products. They also lied when I requested refund recording with Amazon it was just me needing technical assistance. The spray does not work. Filed complaint with BBB. They blew me off and do not answer my requests."