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  • Average homeowner rating star icon4.5
    Average homeowner rating
  • Verified reviews icon317
    Verified backsplash installation services reviews

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Avatar for Sullivan Home Service
Sullivan Home Service
4.6(
150
)
Tile: Ceramic and Porcelain - InstallTile: Ceramic and Porcelain - Install - For BusinessTile: Natural Stone (Granite, Marble, Slate, Quartz, etc) - Install+1 more

Serving Portland, TN and surrounding areas

In business since 1978

Free estimates

"Wonderful! Mr. Sullivan (Steve, as he likes to be called) did a great job. Even when I changed my mind about a certain cabinet and needed it moved to another location, he quickly went about taking that particular cabinet down and installing in the other location. He did great work and was clean and thorough to ensure that the cabinets lined up properly with no gaps. I have a few other projects that I will be calling him about in the near future. Thanks Steve! -Troy"
Additional Photos
Additional Photos
Additional Photos
Additional Photos
Additional Photos

+35

Recommended by92%of homeowners
Avatar for Tile by Donovan
Tile by Donovan
4.5(
18
)
Tile: Ceramic and Porcelain - Install

Serving Portland, TN and surrounding areas

In business since 2022

Free estimates

Emergency services offered

"Mark, with Tile by Donovan has been great. His pricing was right in line with three other estimates I received. I chose to go with Mark/Tile by Donovan, because I liked Markâ s attitude and manners best. I split my tile projects into two separate jobs, as I was waiting on another contractor to install the kitchen countertops before we could get to the backsplash. I gave Mark an initial challenge by requesting he add a small wall of tile adjacent to a previous tile job on my master bathroom shower. As Mark began that job, we soon noticed there was a difficulty in that the previous tile person did not have precisely straight rows, so Mark had to make undetectable adjustments as he installed the tile to make it work. He did a fantastic job and you canâ t detect any movement, visually. I invited him back to install the second project, being my kitchen back splash. Once my countertops were installed, we realized there was a 3rd inch of gap between the center of the wall and the countertop, thanks to poor workmanship during drywall. Fortunately, Mark and Johnnie knew how to correct the issue by building up the wall prior to installing the tile. Mark is meticulous in his work. Johnnie, his partner is awesome too. Mark uses a laser to make sure his rows stay perfectly level. He made sure that the focal point was centered and worked out from there. Every row is exactly equal and lined up evenly from the counter, as well as the cabinets. I couldnâ t be more pleased. I wish I would have found Tile by Donovan when I first started my whole house remodel. Iâ ve had 4 previous tile people install tile in my house, each being subpar. Mark was the 5th tile contractor to work on my home. He and Johnnie are awesome. I would recommend them all day long. Not only is his work awesome, he and Johnnie are polite and respectful. They took care to respect my home as they worked, and cleaned up afterwards each day. He does a great job of listening to you and does well in executing those ideas into reality. Lastly, Mark is very responsive with his phone calls and texts. Heâ s easy to get hold of. He communicates the night prior to arrival and confirms his ETA in the morning. He also communicates if heâ s going to be late. He respects your time. Lastly, he went over and above by picking up additional materials for me and allowed me to reimburse him through Venmo. I wish I could leave pictures on this website, but it doesnâ t provide for pictures. Absolutely over and above. I highly recommend this team."
Bath remodel
Bath remodel
Bath remodel
Bath remodel
Bath remodel

+18

Response time11 hrs
Recommended by87%of homeowners
Avatar for HHH Flooring and Trim
HHH Flooring and Trim
5.0(
8
)
Tile: Ceramic and Porcelain - InstallTile: Natural Stone (Granite, Marble, Slate, Quartz, etc) - Install

Serving Portland, TN and surrounding areas

In business since 2022

Free estimates

Warranties offered

"Had them install a tile shower on our new construction home and I have no complaints. Easy to work with, and they did a great job. Have had a couple buddies use them on some remodels after mine and they have been just as pleased as well. Safe to say, anytime I need work done HHH will be my first call!"
New construction
New construction
New construction
New construction
New construction

+15

Response time5 hrs
Response rate100%
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Backsplash Installation questions, answered by experts

Yes, unfortunately, it is normal for wall and floor tiles to crack, especially when you drop heavy items on tiled floors or place heavy objects on them. Tiles are also more susceptible to cracking when ceramic tiles designed for walls are installed on floors, as these are often not strong enough to handle heavy loads from foot traffic and furniture. Similarly, tiles that are installed incorrectly, lack adequate subflooring, or have other installation problems are prone to cracking. To avoid these problems and the inevitable repair and replacement costs they bring, always hire a professional for tile work and follow best practices for installation.

You can lay tile directly on a plywood countertop, but if it’s a high-traffic surface in a kitchen, it’s better to add a moisture-resistant base. Plywood is susceptible to moisture, so if dampness seeps through from the surface around the sink or where you prep food, it can cause the plywood to warp, leading to grout damage, cracked tiles, or mold growth under the surface. 

Regardless of the material, basic square tiles will never go out of style. Neutral colors like white, grey, beige, and black will always be in demand in residential and commercial settings. Certain designs, like herringbone and hexagonal patterns, are considered timeless. Porcelain and porcelain-like tiles will also never go out of style.

It’s important to leave a gap in the corner when tiling to allow room for tile expansion. Leaving between one eighth of an inch to one tenth of an inch is enough space. 

Your floors should be completely level for tile, otherwise you risk damaging the tiles in the future. When there are even small gaps or hills in the subfloor beneath the tile, this puts more pressure on the tile when you walk around on the floor. With repeated traffic, the tiles are at risk of cracking, and you’ll have to deal with tile repairs sooner than if the floor was completely level.

The Portland, TN homeowners’ guide to backsplash installation services

From average costs to expert advice, get all the answers you need to get your job done.