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If part of the key is protruding out of the lock, you can use a pair of needle-nosed pliers or tweezers to gently turn the key in the lock to open the door. If the key is fully inserted into the lock, you may also be able to use a key extractor to help turn the key into the unlocked position. 

But if the key breaks off halfway into the lock or you simply can’t reach it to help engage the unlocking mechanisms, you should probably call a professional.

As with any computer, smart locks can be hacked by someone with the technical skills to do so, but most people do not have that ability, making smart locks relatively safe. If you have any concerns about a compromised smart lock, opt for an encrypted smart lock, change your Wi-Fi password, and make sure that you only give out your password to trusted family and friends.

Keyless locks are often considered safer since they’re protected by passcodes instead of a physical key, making it harder to be picked. However, they are not infallible. And like all electronic devices, outdated models are more prone to problems and safety concerns. If you’ve experienced multiple lockouts in the past year, or your lock is responding slower than usual after you key in the passcode, it might be time to upgrade to a newer one. Even if your lock is working fine, you should still change your access code at least twice a year.

Door locks should be changed roughly every seven years. The average lifespan of a door lock is seven to 10 years, so it’s best to err on the side of caution and change them early, especially if they are showing signs of wear and tear. Examples of deterioration include visible rust and difficulty opening or closing the door. Some locks can work safely beyond 10 years, but it depends on how often they are used and whether they are exposed to damaging environmental conditions like precipitation or extreme temperatures.