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If your drain doesn’t have metal crosshairs or crossbars, you should use a tub drain extractor. These tools create a grip on the drain so you can turn it using a 1/2-inch ratchet drive, drain key, or wrench. Your drain may not have crosshairs if it's old and broken.

Roto-Rooter does not charge by the hour, so the quote you get after your in-person consultation should cover the whole project. This includes the time it takes a technician to get to your house and the time it takes to complete the job. For context, a plumber will charge anywhere from $45 to $200 per hour, but you may also pay a service fee or flat fee. 

This depends on the location of the blockage. If the blockage is in your home’s system, anywhere in the system, it is your responsibility as a homeowner. Blockages seldom happen because of items or buildup coming from the city, which means it originates in the home. It becomes the city’s responsibility at the exact point your home’s line distributes waste into the city’s system. The exception is if the problem in your home damages the city lines.  

You could be smelling sewer gas in your kitchen because of a dry P-trap, clogged vent pipe, or leaking plumbing seals. If you smell a rotten egg odor, check your sink’s P-trap and plumbing connections first. A clogged or damaged vent pipe can trap sewer gas and push it back into your kitchen through the plumbing pipes. Loose or deteriorated seals around drainpipes can also allow sewer gas to leak out. If you can’t find the source, call a local plumber for expert help.