Get matched with top air duct cleaners in Cumberland Furnace, TN

"Lesson learned. Always get an estimate. BEFORE the work is done. At least a digital copy. Arrangements for the project were made, with some one named Lynn, for the company to send someone to complete the work. We were quoted over the phone 4500-5000 which included a mold test. A sub contractor with an entirely different company (National Mold Company) was sent. When the contractor arrived, he stated that the job would be much more simpler than first thought. This led us to believe that the job would cost less, no. All said and done, they charged $5500. All said and done, it's almost like no work was done. The stains and the smell are still there. Only one actual board was taken upon the attic room. The ceiling in the bedroom was primed and painted but are still visible and have a funky smell. At this point I'm going to. Do what we should have done; Do the job ourselves. Just now with $5500 less dollars in our pockets. A detailed receipt was not given even though it was requested."

"In Aug/Sept 2016 we purchased 2 brand new ac and heat units to the tune of 21k. We purchased the monthly hiller club so that they would come 2x a year and do maintenance. Almost from thr jump, and it was very hot then, we had issues. Our upstairs ac was always freezing up and not working and our downstairs heat was always breaking. It seemed the same 2 gentlemen would work on the heat downstairs. The younger one would come and say we needed a part and before he could order it the older one would say no you don't. It was a constant battle that led to it having to be repaired almost every year, most years multiple times. The upstairs ac was always not cooling as it should. Had them back out here in March of 2023 and the repairman stated it was an ambient air sensor. When i called to question what that was the customer service rep proceeded to explain that it appears there are several things wrong with my unit and they were starting with that one. Our drain pan has overflowed in our attic. The basement one has flooded our laundry room and had to have sheetrock replaced, by them thankfully. The plan we had they were supposed to clean our ceiling fans. Not once did they do this as they said the fans were to high. There have just been numerous issues, to many to list. We called another company out for a 2nd opinion prior to repair. When the gentleman came, he advised that the build up on the coil was really thick. He explained they were supposed to be hosing it off on every maintenance visit. I do not recall that ever being done. After it was rinsed off it was found that it was leaking and would cost around 5200$ to replace. Now the issue was that no where had the coil down to the factory. The units were to have a 10 year limited parts and warranty. The new company looked up our warranty only to tell us it expired in 2021 after 5 years. I spoke to the gentleman who sold us the units and he assured us he submitted all the proper paperwork to the higher ups to be submitted. After doing my own research i found that if you do not submit your registration it expires after 5 years vs 10. With the Hiller Club i do not recall ever receiving any discounts on parts or anything of that nature. The new company advised is that if we had not told him when they were installed he would have estimated the age to be 10 to 14 years old. THEY ARE 6.5 years old. Needless to say we had to finance 16k for a new ac so we would have one. The basement one needs to be replaced as well we just didn't have the money at the time. Now we are with the new company and things seem to be going right for is. After the Hiller nightmare i make sure i stay on top of everything and watch them when they are here. They never gave us a discount or anything for all the troubles from the start. Just know that happy you'll be or your service is free is a completely false advertisement.​"