"Price of running new wire and installing 2 ceiling fans was fair and reasonable. Customer service and quality of work awesome. My wife states that Jason Eie was very professional and respectful. I will contact him in the future for other projects as needed."

TT Electric, LLC is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"Everything works fine, the alarm arrived quickly and ready to be installed. Before shipping me the equipment, a technician had me talk through all of the sensors I needed, and they named them and set up the order on the phone. They let me trade a sensor in the package for its official cost and get a different sensor instead. I ended up needing a lot more door/window sensors than included in the package, so the cost ended up being considerably higher.
Once the box arrived, all I needed to do was peel off some double-stick-tape backing off each sensor and stick it in the appropriate spot. They numbered each sensor and had a list of where they belonged. Once I turned the alarm panel on, it had all the names we discussed on the phone preprogrammed.
Note that if you opt for self installation, they won't give you very detailed instructions on wall mounting the panel, but will instead assume you want to use it on a table (kind of like a land line telephone). I was a little annoyed at this but figured out how to wall anchor it on my own. Note that there's an antenna with a long cable on it that is supposed to be secured inside the wall, and the panel will not wall mount successfully unless you get the cable out of the way-- so if you're not comfortable drilling a 1/2" hole in your wall, skip the wall mount.
The main reason this review is a B and not an A is that Security One's customer service and activation/tech support folks are very hard to get ahold of. The alarm monitoring is through another company, and that part works great-- so once your system is set there shouldn't be major issues. Getting activated may be a different issue. When I called to activate, and a few times I called afterwards with questions and simple requests that I needed a technician for (I needed to move a sensor from one place to another, and wanted to rename it, etc.), customer service was completely overwhelmed with calls. Someone answered the phone and got the details of what I needed, and then they had a technician call me back when they were available. A couple of times, they said the wait would be around 10 minutes initially, but it actually took hours until someone was available. This was during a weekday in the middle of the day.
A secondary reason this doesn't deserve an A rating is that some of the equipment is a little finnicky. I've discovered that the local cell tower is broadcasting the wrong clock time, and so every 18 hours my alarm panel contacts the tower and resets my clock about an hour and a half slow. When this happens, all of the thermostat schedules I set on alarm.com stop working properly. I've tried resolving this issue via the alarm.com support request form, but no one from the security company has followed up after several days. Time to call in and wait an hour or two for them to call back, I guess. They say that their motion detectors are pet friendly, but lo and behold the first day we armed the system, our cats managed to trigger our basement detector-- the sensor is placed high on the wall, and they're small cats. So, I moved that sensor to an area the cats will never go, but had to give up some coverage in the process.
In all the system is working well, the feature set is very high value for the price, and I have a system that does almost everything claimed (and some of the work getting my issues resolved is on me, so far the service has taken care of every problem I have had).
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"I received my package in a few days. Once I received it, it took me a couple of hours to get it installed. The reason for the delay was due to my efforts to ensure my house was adequately covered by the motion detectors. I had a few obstacles that I had to deal with. The motion detectors have a test mode that allow you to test the coverage. Once I was set up, I called Frontpoint to test and activate the system."

AIO provides computer support services for all PC platforms including Apple OSX/iOS, Microsoft Windows, and Google Android devices. \n\nWe are the only company on Angi.com with a BBB A+ rating providing nation-wide IT support on-site/remote services from over 1500 locations. You can call us directly at 832-402-1335, option 1 for sales, to be connected to a sales engineer if you need immediate help. You can also visit our website at https://aiosupport.net. We look forward to helping you!

"We installed it ourselves. For all the equipment and everything it was $103. The price was very good because my monthly payment was only $49 a month. I like them better and I have heard too many horror stories for another company. Responsiveness, I would have to give them a 100%. I have set the alarm off by opening the door without turning it off and they were right on top of it to call and make sure we were okay. I love it. I feel safe. The quality is good. We own our equipment so when we move it will go with us. We have 9 sensors that came with that plus the other one that will go off when you move around, the motion sensor. I have had no bad problems at all. They are alert and call right away to make sure we are okay. I have the key fob and also it is battery operated if the power goes out. It is wireless and I can program it from my phone."

"Well. Was extremely easy to schedule an appointment to install the TV and mount The technician stayed in touch with me to confirm the appointment. He was prompt, professional, and efficient."

"They wanted me to pay to fix errors on their part. I was not going to have to pay out $150.00 for their mistake. Plus a few months after having the system installed the Carbon Monoxide detector failed and had to have them come back a second time and the service man wanted me to shell out $25.00 more. I was never told that I had to pay to have a new Carbon Monoxide detector installed. I regret every day having the alarm system in my house, especially dealing with them,"

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"While they got the job done eventually and their customer services and techs were sweet, the company needs to be MUCH more crystal clear and upfront about a few things before they eagerly take payment. 1. This is not a company for novice clients as they only do work remotely and expect you to have all hardware properly installed before hand. So perhaps they should only sign up for software issues with clients like me who are hardware dummies. I had to struggle on my own for hours buying and trying to figure out where to plug items (again I am basically an old lady technophobe as they say). 2. They also don't make it clear that you are not scheduling an appt in the traditional sense but rather scheduling a position in a phone queue at say a time like 7 pm eastern. So you end up sitting by the phone at 7 pm for 45 minutes waiting for them to call (since apparently you are 10th in the queue). All this is fine, but it should be the first few things you bring up when someone works with you esp for 137 an hour as there are other local companies one can work with if they seek non remote service. In short, your people are great and sweet, but the upfront disclosure is lacking."