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"They did an excellent job, are very reliable, always showed up on time, are very knowledgeable, and have an awesome crew!"

"We expected the house would be professionally updated with beautiful trims, colors, flooring, more spacious bathrooms, and most important – an extraordinary construction design with ADA accessible walk-in shower with convenient and safe accommodations for my mother and that the project would be completed by Thanksgiving 2021 for family gathering. I walked through early December and discovered that the house was filled with construction dust thickly floating in the air and covering all furniture, clothes, fixtures, vents, floors, etc. This was devastating as I’ve never seen anything like that - the house was unrecognizable and it was difficult to even see the new construction details as he nonchalantly continued to sand away at sheetrock, new trim, etc. his tools added even more dust everywhere.! I knew at that point it was going to be challenging to get in the house by Christmas. I hired flooring and painting contractors because he was extremely behind – working alone and could not add the floor and paint too. December – I hired a separate contractor to install hardwood flooring for bedrooms and painter because Wes seemed overwhelmed at this point alone and no resources to get us in the house temporarily for New Years and stay in guest bedroom as master wing was still in trim frame. Floor contractor delayed several times until construction saw tools and other equipment were removed and room cleared to allow him in. eventually able to do guest bedrooms but had to wait until late Feb/ early March for equipment to be moved to complete. Contractor requested painting before flooring but the house was filled with floating dust throughout and still he demanded that he sand more of the bead board, trim and walls. The painter that I paid was yelled at daily by Wes who demanded he return three times re- sand and repaint at my expense. However, the problem was trim that wasn’t professionally squared, uneven in spots, and walls that now showed many imperfections from constant sanding. Contractor’s solution initially for shower was to build floor up from entry to bathroom for roll-in shower. Immediately when I walked it I realized it would be a safety issue for my mother who has severe scoliosis. Paid Wes to remove flooring and do an alternative idea. He suggested building shower with 4” lip. Though it wasn’t what we expected or wanted, it was presented as the only option and seemed to that it might work as I understood stepping over lip into shower. Framing seemed that way. When I walked through the completed shower, I discovered that it was a step UP shower. That was an even worse solution for an elderly disabled person. Also, tiles and grouting not straight or even, also same for main bathroom floor tiling. Insisted that it be changed. Additionally, custom shower door had been ordered based on the size the shower was built @ $1700 cost. When I complained and requested replacement of poor-quality trim, he offered to cut pieces to fill gaps and uneven corners and find tile trim to cover rough uneven shower tile edges. He even said that he may replace a few tiles, but I didn’t want patching because I paid high dollar for professional work and materials. Also, I realized that the entire shower and floors would have to be torn out as it didn’t make sense to tear out a few tiles when it included floor and walls that were messed up. I found Freedom Shower Redi Tile roll-in shower solution. More expensive but Wes was not in agreement to pay anything. All expenses were going to lay on me. We now have a shower that my mother cannot use with uneven tiles in master and hallway bathrooms. DISSATISFACTION / HAZARDOUS CONCERNS:  ADA master bathroom shower construction and design are unsatisfactory for my mother’s ADA needs and did not meet her needs  Hazardous construction dust lingered throughout construction in entire house, ductwork, air, clothing, furniture, ceilings due to negligence of not protecting / covering these areas which required professional cleaners in December and May. Even newly purchased toilets were used and left unclean.  Poor quality installation of shower and floor tiles with crooked, uneven, and poorly fit tiles, along with uneven grout did not meet professional quality expectations in master and main bathroom floors  Construction of shower installation and design unsafe for disabled customer  Walls and trim work show imperfections from excessive sanding, making new construction look less professional than before construction was done  Barndoors left unfinished as well as downstair doors do not properly close/open  Excessive damage to hardwood and marble tile due to negligence – repair pending.  Dissatisfied with the labor rates for project that started at October for three bathrooms expansions with only one total demo still aren’t completed. Time extended to almost 6 months until I stopped to get house cleaned and cost is now $77k to contractor and additional $24K for our costs – minus cleaning/repair costs."

"I signed a contract with this one man company for a 5 figure bathroom remodel on March 17, 2018. He promised it would be a two to four week job. He also told me he had established "crews" that were the best in the business. When the job finally started after two delays the first two sub contractors showed up and quit before starting because of a dispute they had with him over "money". When I contacted the subs and asked them to return they told me they would be happy to if I could work with them directly but that they would never work with him again. I knew I was in trouble at that point. When he found new subs off of craigslist or Facebook marketplace (not what we agreed to) they finally got most of the job done in about 2 months. But they installed the tile backer board incorrectly and the grout kept breaking up. They came back and took out tile and screwed in the backer board but he had ordered the wrong tile so it did not match the rest of the floor. He has now delivered the wrong tile three times. He will go weeks without returning phone calls and his voice mail box is always full. He will not respond to text messages. His main counter top fabricator has refused to do further work for him but they did do a great job for me. I have been trying to get my defective tile replaced for six months. He has promised time and again to come do it but always has an excuse. A month long custody battle had him "at court" every day causing one delay. Then he left for Disney World and promised to be here to fix it on the Monday he returned. Have not heard from him for two weeks after calling and texting every day. There has been excuses and broken promises for six months. This is a classic "dog ate my homework" situation. Someone else is always to blame. Subsequent to hiring him and during the course of the job he bragged to me and his subcontractors one day that he had a run in with some local policemen over a custody issue and he showed us the altercation on the internet. He is very proud of it. I have attached a link so you can view for yourself and form your own opinion. youtube.com/watch?v=8bHk… Personally, had I seen this before signing the contract, I would have never done so. Seeing this, I decided to see if he had anything else on the internet. I subsequently found this link. givesendgo.com/GFQM In this link he posts that he is homeless and living out of his car and is asking for donations to his business through this religious website. He is a one man operation operating out of his car and has no office. He asked for half of the contract amount up front. Had I known he had posted that he was living in his car I would have never done that. He will promise 24-7 service and will promise to be onsite for the job but that was not our experience. During the tile installation I had someone there for two days who did not speak English and when mistakes were made I had no way to communicate so it just had to be done over correctly the next day. He was also supposed to replace three table tops with the left over material from my counter tops as I purchased an entire sheet. He later told me his fabricator mistakenly threw it away. I contacted the fabricator who told me that was not the case. I used this fabricator for counter tops before and know them to be honest and reliable. You will seen in another review he did the same thing to another customer and blamed the same fabricator. I told Travis I would not post negative reviews if he would just complete the job as promised. It's almost 8 months later and I still have an uncompleted job with faulty workmanship that has to be redone. He is nowhere to be found. I just hope this helps others make an informed decision."